AYISHA NAANA ALHASSAN
Accra
Summary
A confident hardworking and self-motivated person who has excellent inter-personal skills coupled with a friendly and flexible approach to work. Keen to gain employment and give off the very best to improve myself and the company as a whole.
Dedicated banking professional well-versed in developing long-lasting and productive relationships with small business customers. Skilled at reviewing accounts and business packages with a practiced eye in order to propose improvements and resolve issues. Excellent communicator and multitasker with strong planning and conflict-resolution skills.
Hardworking executive leader in the banking industry proficient in acquiring customers and increasing revenue.7+ years of progressive experience. Strategic planner and keen problem solver.
Overview
13
13
years of professional experience
Work History
Personnel Banker, Personnel
National Investment Bank Ghana LTD, Authority
2016.02 - Current
- The Bank was established by the Government of Ghana in the year 1963 as a national development Bank Later the Bank was Granted a commercial Banking License By the Bank of Ghana
- Opening of new Bank Account for customers
- Represent my Zone at Bank of Ghana for verious Transactions.such as deposits and withdrawals etc
- Attend to customers in their daily Business Transactions
- Marketing of the Bank Products and services
- Report daily to the Manager cash management unit on daily Species movement of the various Branches within my Zone
- Assessment of clients credit worthiness
- Making Follow ups on recovery from individuals and groups
- Organization : National Communication, Firm’s Profile : It was established in 2008 as the Central body to license and regulate communication activities and services.
National Service Person
National Communications Authority
Accra
2014.11 - 2015.09
- Effective filing, documenting and maintaining of proper records
- Participating in training and capacity building workshops, stakeholder consultation meetings, conferences, seminars etc
- Assist in preparing of memos for Senior staff Officers and Management
- Assist other departments of NCA with filing, photocopying and other administrative duties.
- Enhanced company-wide procedures and policies to improve employee morale and boost customer satisfaction.
- Promoted safety processes to reduce workers' compensation and costs.
- Conducted research into potential projects that could benefit communities through national service initiatives.
- Created training manuals to resolve simple and complex customer issues.
- Placed explosives of different sizes and intended uses in support of mission objectives.
- Facilitated workshops aimed at encouraging youth engagement in their communities through volunteering opportunities.
- Employed ground weapons such as howitzers and vehicle-mounted guns to support combat operations.
Assistant Credit and Recovery Officer (Intern)
SS Microfinance Company Limited
2014.07 - 2014.09
- Profile : Microfinance Institution in Tamale established in 2009, Assessments of Clients credit worthiness
- Disbursements of Loans for approved facilities
- Preparation of credit report/memos
- Making follow ups on Recovery from Groups and Individuals
- Preparation of Defaulters List
- Presentation to Potential Investor (Both companies and Individuals)
- Preparation of Certificates For clients or Customers
Assistant Customers service personnel (Intern)
Ecobank Ghana Limited
2013.07 - 2013.09
- Firm’s Profile : The Pan African bank licensed by the Central Bank of Ghana to provide financial services
- Assisting customers in their daily banking transaction
- Assisting clients in opening of new bank accounts
- Assisted in proving advisory and banking services to client
- Assisted client with the use of the ATM machines
- Reports daily to the Branch Manager on the activities at the customer care unit
- Assisting branch manager in marketing banking products and services
- Assisted in directing clients queries to management for the necessary actions
Assistant Officer, Operations (Intern)
Meet Africa Ghana
Accra
2011.07 - 2011.09
- Firm’s Profile : A company that gives local experience to people around the world in the rural areas and tourism services.
- Maintained accurate records of all activities performed throughout internship period.
- Worked with team members to promote great customer service and pleasant work environment.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Managed customer inquiries through phone calls, emails, or other forms of communication.
- Created content for website pages, blog posts, and other online platforms.
- Set specific goals for projects to measure progress and evaluate end results.
- Representing Meet Africa, in seminars and workshops
- Arranging host families for tourist and volunteers
- Writing of minutes after meetings
- Scheduling volunteers to their various departments
- Monitoring the activities of volunteers from time to time
- Receiving tourist applications and processing it for approval
- Travelling with tourist to the various tourist centers requested
- Arranging accommodation for tourist
- Payment of host families for accommodation services.
- Conducted research on various topics related to the organization's operations.
- Provided administrative support to senior staff members.
- Responded promptly to customer inquiries via telephone or email communications.
Education
MSC - Industrial Finance and Investment
01.2023
BA - Integrated Community Development
Kwame Nkrumah University of Science And Technology
Tamale 01.2014
DIP - Integrated Community Development
University For Development Studies (UDS)
Tamale 01.2011
Senior High School Certificate -
Tamale Girls Junior High School
01.2008
Junior High School Certificate -
Northern School of Business Senior High School
01.2005
Skills
- SKILLS & ACHIEVEMENTS
- Skills:
- Ability to follow and implement detailed instructions.
- Ability to work effectively under all conditions.
- Ability to communicate well with others and to work with all levels of staff
- A very optimistic creative thinker.
References
REFERENCE
Effective Carrier Development level by the INVESTOR CONSULT, Wa.
Williams Ohini-Adu
NIB tamale branch
Phone number:0546595465
Email:WILLIAMS.OHINI@NIB.COM
2. Abdul Latif Bavug
Phone number : 0207103301
Email : all105@gmail.com
3. Mr Haruna Umar
Phone number :0243074184
Email :umar1920@yahoo.com
Interests
INTEREST AND HOBBIES
, Watching movies, Reading, Traveling and Interacting with People.
FAIRS AND SEMINARS ATTENDED
Languages
English
Proficient
C2
Personal qualifications
Professional Qualification
Certificate (Office Application and Desktop Publishing) 2009NIIT
Certificate (Tellers and Frontline Executive Programme)
National Banking College
Timeline
Personnel Banker, Personnel
National Investment Bank Ghana LTD, Authority
2016.02 - Current
National Service Person
National Communications Authority
2014.11 - 2015.09
Assistant Credit and Recovery Officer (Intern)
SS Microfinance Company Limited
2014.07 - 2014.09
Assistant Customers service personnel (Intern)
Ecobank Ghana Limited
2013.07 - 2013.09
Assistant Officer, Operations (Intern)
Meet Africa Ghana
2011.07 - 2011.09
MSC - Industrial Finance and Investment
BA - Integrated Community Development
Kwame Nkrumah University of Science And Technology
DIP - Integrated Community Development
University For Development Studies (UDS)
Senior High School Certificate -
Tamale Girls Junior High School
Junior High School Certificate -
Northern School of Business Senior High School
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