Awo Boame Nyansa Amonoo

• Collaborate with the Director of Justice Projects to supervise 23 team members
• Diligently manage data systems and processes within the Justice Projects team
• Provide data insight and logistical support to Justice Projects
• Completed a Project Management Development Course on Humentum
• Provide training to staff on data systems
• Efficiently function as the point of contact with IJM regional and global data systems teams
• Designed data gathering tools together with M & E Specialist for monitoring the progress of casework
• Plan, arrange and facilitate regular case review meetings and follow up on agreed action points to ensure completion of tasks to IJM standards
• Produce/Write quarterly reports and analysis of IJM Ghana”s Casework and System Reform projects when requested
• Contribute to the development and implementation of strategic plans within the legal, investigations and aftercare teams
• Attend and train participants during Regional District Level Police Training on Human Trafficking

• Executive Assistant to Country Director, IJM Ghana
• Executive Assistant to Director of Justice Projects, IJM Ghana
• Administrator for CTMS (Case Tracking Management System)
• Minute writing
• Involved in high-level confidential meeting between Head of Department at IJM Ghana - Sat in on meetings with executives and leaders
• Coordinated meetings between the Casework Teams (Legal, Aftercare (Social Work) and Investigations Teams)
• Organized logistics for Rescue Operations of trafficked child slaves on Lake Volta
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Maintained energy and enthusiasm in fast-paced environment.
• Used coordination and planning skills to achieve results according to schedule.

• Singer/Songwriter for Rhema Records
• Delivered backing vocals to artistes of various music genres
• Offered artistes stage support during music productions
• Offered friendly and efficient service to all artistes, handled challenging situations with ease.
• Toured Ghana with local bands to promote music.
• Applied knowledge of harmony, melody, rhythm and voice production to individualize presentations and maintain audience interest.
• Generated singing exercises to develop voices of backing vocalist team members
• Collaborated with producers to fine-tune songs or albums of artistes

• Daily delivered voluminous quantities of fresh fruit juice to over 18 hotels and restaurants throughout Accra, Ghana
• Determined suitable employee requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
• Directed manufacturing process and operational efficiency procedures to achieve goal of first run capability.
• Implemented scheduled maintenance, retooling production status sheets and driving tasks to achieve scheduling effectiveness.
• Applied lean practices to balance workflow and eliminate unnecessary steps.
• Monitored and supported progress of juice production orders by managing shop capacity and production line
• Assessed manufacturing processes and recommended improvements to increase productivity.
• Generated, developed and created new ideas and new ways of quick but effective production, and delivery to clients/customers

• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Answered questions about store policies and concerns to support positive customer experiences.
• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Took daily inventory of items
• Operated cash register to record all transactions accurately and efficiently.
• Worked closely with Shop Manager to solve problems and handle customer concerns.
• Increased sales by offering advice on purchases and promoting additional products.

• Computer Coding and Website Design Tutor (Basic HTML Coding) for mentees
• Secretarial Services - Writing memos and proposals for Sponsorships, taking minutes
• Conducted daily updates to social media profiles to boost company online presence. Developed social media strategy templates for Twitter, Instagram and Facebook.
• Reviewed existing codes on company websites and corrected malfunctioning or outdated sections.

Notable Achievements and Demonstrated Abilities

• Imparted basic computer skills to “Tech Needs Girls” (TNG) mentees from slums such as Nima and James Town.
• Also helped them to develop personal websites via basic HTML Coding.
• I wrote a proposal for sponsorship for new computers and laptops , which led an American organization to donate about 15 laptops for training the TNG mentees

• Motivated and directed staff to align daily operations with organizational mission
• Organized and managed new program developments from conception through successful execution.
• Scheduled and supervised staff meetings to discuss new ideas and update clients on program details and milestones.
• Developed proposals and operational plans pitched to stakeholders, donors and sponsors.
• Supervised professional and administrative personnel. Provided ongoing direction and leadership for program operations.
• Touring senior high schools in the ten regions of Ghana to recruit eligible Zawadi scholars (brilliant but financially disadvantaged female students).
• College application consultancy - Assisting clients to apply to college and scholarships.
• Set and oversaw yearly budget, and identified costs involved for daily office operations and tasks to keep in line with yearly budget.
• Developed and recommended policies and procedures for evaluating programs. Addressed and resolved technical, financial and operational concerns by working with team members and directors.
• Interviewed and hired talented with needed expertise to increase strengths within already gifted departments.
• Met and collaborated with staff members to uncover issues, identify applicable solutions and offer guidance
• Prepared monthly/quarterly reports for upper management and board members
• Organized annual fund raisers

Notable Achievements and Demonstrated Abilities

During my time as Program Coordinator of the Zawadi Ghana:

• The highest number of scholarships ever obtained in the then 4 years of Zawadi Ghana’s existence was recorded.
• Over 21 girls acquired admissions with full scholarships (including MasterCard Scholarship) to prestigious institutions in Ghana, Canada and USA to pursue undergraduate education.
• Over 15 girls acquired partial scholarships (50% - 95%) to pursue their undergraduate degrees at colleges in Ghana, Canada and USA.

• Telecommunication network customer programs tester
• New technology tester for mobile networks blast messages
• Report writing and feedback on viability of new technologies after testing.
• Training of new team members and technology testers

Notable Achievements and Demonstrated Abilities

• Championing the successful roll out of Mobile Number Portability for some mobile networks.
• Championing the successful roll out of Electronic-Airtime Top Up for mobile network clientele.
• Developed mass message blasts content on Entertainment, Lifestyle and Sports news sent to customers of telecommunication networks such as Glo Ghana, MTN Ghana and Vodafone Ghana.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.

• Researched various subjects that were related to web design, compuer software projects and presented information to appropriate stakeholders
• Helped team meet regulatory requirements by coordinating documentation and filings.
• Answered incoming telephone calls, took down messages and provided information to donors, stakeholders and clients.
• Sorted and organized files, spreadsheets and reports.
• Analyzed problems, identified solutions and made decisions.

• Implemented practices and policies to keep staff members on task and prioritize duties.
• Organized and managed program development from conception through successful execution.
• Introduced female mentoring opportunities by Google Ghana, She Leads Africa, Tech Needs Girls, Education USA, Ghana etc. to our clients
• Designed program implementation and maintenance plan, including ensuring availability of appropriate resources.

• Prepared paperwork and assisted with clerical duties such as answering phones, data entry input and responding to emails.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Identified issues, analyzed information and provided solutions to problems.
• Minute writing