Summary
Overview
Work history
Education
Skills
Certification
Work availability
Quote
Timeline
SalesAssociate
ASSAN YUSSIF

ASSAN YUSSIF

KUMASI,Ashanti Region

Summary

I am interested in the computer literate position as advertised by your organization. The requirements closely match my educational background and past experience. Hereby, I have enclosed my resume to provide detailed information on my qualifications and skills for your review. Throughout my past professional career, I have undertaken various important responsibilities with utmost sincerity. I have conducted market analysis of services and products, prepared the analysis reports, coordinated with the research data product team in order to ensure that the data collected are up to date and managed the product lead communications. I acquired the following skills after completing my two years certificate in Information technology from Global professional studies in Ghana: Sound knowledge of online media advertising. Good interpersonal skills and communication skills. Ability to maintain good client relationships. Sound knowledge in the service development. With an urge to work both independently and well, in a team; I am positioned to exceed your expectations. I would look forward to get an opportunity to meet with you to discuss my candidacy in more details. I thank you very much for your time and consideration. I seek challenging opportunities where I can fully use my skills for the success of the organization. I wish to be granted the opportunity to proof my abilities.

Overview

8
8
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

COMPUTER TECHNICIAN

SOFTJET.COM
KUMASI, Ashanti Region
07.2015 - Current
  • Kept records of fixes and repairs for future reference.
  • Performed regular upgrades to keep systems updated and in good working order.
  • Offered technical support on-site, via phone or email for enhanced customer service.
  • Set up and installed new hardware and software systems to customer requirements.
  • Trained junior technicians in rapid troubleshooting, resulting in reduction in customer downtime.
  • Troubleshot system failures or bugs and provided solutions to restore functionality.
  • Maintained scanners, printers and other computer peripheral equipment.
  • Performed detailed repair on circuit boards, power supplies and other components with precision soldering replacement and repair.
  • Installed well-functioning LAN/WAN and managed IP, servers and other network components.

I.C.T TEACHER

PEACE AND LOVE ACADEMY J.H.S
KUMASI, ASHANTI
12.2017 - 03.2019
  • Taught multiple subjects to students with intellectual or emotional disabilities.
  • Designed innovative teaching techniques that earned positive feedback by school management.
  • Collected, analysed and tracked data on student progress.
  • Worked collaboratively with other teachers to review data and develop instructional strategies to address student learning objectives.
  • Developed programme to work with students and increase interest in higher learning.
  • Completed training courses to keep up-to-date with new teaching methods and developments in the field.
  • Preserved the confidentiality of student records and information at all times.

Secretary

SULEYSOFT.COM
KUMASI, Ashanti Region
10.2015 - 11.2017
  • Typed documents, updated websites and compiled information for meetings with exceptional speed.
  • Received and placed telephone calls to clients and prospective clients.
  • Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
  • Prepared professional high quality presentations using Microsoft PowerPoint and Excel spreadsheets.
  • Maintained accurate and up-to-date databases containing confidential information.
  • Drafted and distributed professional business letters and email correspondence.
  • Welcomed arriving visitors and directed to appropriate meeting rooms.
  • Maintained updated spreadsheets with metrics for tracking and reporting.
  • Scanned and uploaded documents into digital filing system.

Direct sales representative

I-COM SOLUTIONS
KUMASI, GHANA
07.2015 - 08.2017
  • Ensured continuity of service, tracking and analysing customer feedback through E-MAIL.
  • Executed modern closing techniques to maximise sales opportunities, boosting closing rates by 86%.
  • Maximised conversion rates by tailoring sales presentations to suiting customer needs.
  • Optimised sales territory strategy, boosting sales in zonal market by 90%.
  • Employed outstanding customer interaction skills to resolve customer issues with 87% positive outcome.
  • Increased revenue through upselling and consistent contract renewals.
  • Negotiated and closed sales to secure profitable deals and contracts.
  • Applied exceptional customer service skills across all sales channels to engage prospects.

Education

CERTFICATE IN COMPUTER SCIENCE - INFORMATION TECHNOLOGY

GLOBAL PROFESSIONAL STUDIES
Kumasi, Ashanti Region
04.2014 - 04.2016

Skills

  • IS Systems administration
  • Network security
  • iPhone repairs
  • Website troubleshooting
  • Motherboard diagnosis
  • Desktop upgrades
  • Spyware removal
  • Printer setup
  • Google Workspace

Certification

  • Information Technologies Certification

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage

Timeline

I.C.T TEACHER

PEACE AND LOVE ACADEMY J.H.S
12.2017 - 03.2019

Secretary

SULEYSOFT.COM
10.2015 - 11.2017

COMPUTER TECHNICIAN

SOFTJET.COM
07.2015 - Current

Direct sales representative

I-COM SOLUTIONS
07.2015 - 08.2017

CERTFICATE IN COMPUTER SCIENCE - INFORMATION TECHNOLOGY

GLOBAL PROFESSIONAL STUDIES
04.2014 - 04.2016
ASSAN YUSSIF