ABDULRAHMAN AHMED
Kumasi
Summary
Skilled Computer Scientist dedicated to creating useful solutions to meet dynamic business, customer and research needs. Experienced project and team leader proficient in conceptual designs and product implementation support. Ready to bring many years' experience to a dynamic new role in a fast-paced environment.
Overview
22
22
years of professional experience
Work History
Online Sales Manager
ClouserTech
Columbus
04.2024 - Current
- Drafted reports on key performance indicators related to online sales initiatives.
- Analyzed customer data to identify trends and develop marketing campaigns.
- Generated monthly reports on website analytics metrics such as page views, conversions rate.
- Identified areas of improvement by analyzing feedback from customers.
- Analyzed competitor pricing models to stay ahead of the competition.
- Sourced products from vendors at competitive prices for resale on eBay.
- Created detailed product listings with photographs, descriptions, and prices.
- Managed multiple eBay accounts across different countries.
- Researched popular items on eBay to determine optimal pricing strategy.
Programming Trainer
IPMC Ghana
Accra
01.2019 - Current
- Provided training to students in programming languages and tools: Visual Studio, C++, C#, VB.net, Java, HTML5, PHP, JavaScript, CSS.
- Created multimedia presentations with PowerPoint and video conferencing tools.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Explained goals and expectations required of trainees.
- Scheduled classes based on availability of classrooms, equipment or instructors.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Created and offered additional materials to enhance training.
Laboratory Assistant
International University of Africa
Khartoum
01.2018 - 01.2019
- Collaborated with learners of computer science degree as a guide and assistant on their practical assignments in the computer workrooms of the faculty.
- Ensured that laboratory procedures are followed correctly at all times.
- Assisted in the troubleshooting and repair of laboratory equipment, minimizing downtime and ensuring continuous operation.
Waiter
Bravo Restaurant
Khartoum
01.2013 - 01.2018
- Provided hospitality to customers and managed their food orders
- Provided excellent customer service to ensure repeat customers.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Stocked shelves with supplies such as utensils, cups, glasses.
- Delivered accurate checks at the end of each meal period.
- Answered phone calls for reservations or takeout orders in a professional manner.
- Cleared away dirty dishes from tables after each course was finished.
- Reconciled cash drawers at the end of shifts to verify sales totals.
Teaching & Office Assistant
Nuriya Islamic School
Kumasi
01.2009 - 01.2013
- Aided in elementary and middle school math, science and computer science courses
- Assumed office work responsibilities such as computerized records and upkeep of financial and academic records
- Built the school's ERP and designed certificates, academic details documents, official school letterheads, and official documents such as letters and reports.
- Instructed students individually or in groups to reinforce learning concepts.
- Utilized technology resources such as computers, tablets, projectors and interactive whiteboards.
- Maintained accurate records of student attendance and performance.
- Monitored student progress by keeping detailed records of academic performance.
Kitchen Hand
Indian Restaurant
Mesa
05.2009 - 05.2009
Advertising Assistant
Eddies Pizza
Phoenix
01.2009 - 02.2009
Teller & CRS
PLS Check Cashers
Mesa
01.2007 - 01.2009
- Assumed responsibilities of customer service, communications to verify checks and financial transactions, filing, cashiering, computerized transactions, general office work, and other financial services, for example, Western Union.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Maintained accurate records of all transactions and customer interactions.
- Performed daily reconciliation of teller drawer within established limits.
CRS
Dunkin Donuts
Mesa
04.2008 - 04.2008
Sanitation Crew Member
Walmart
Mesa
01.2008 - 01.2008
Starbucks Barista
Starbucks (Target)
Mesa
01.2006 - 01.2007
- Provided customer service and assumed the responsibility of cashiering, stocking, making coffee drinks, organizing the work area, and phone reception to answer inquiries.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Monitored inventory levels of supplies and restocked when necessary.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Assistant Manager & Sales Associate
Kabra Off-Road & Kabra Auto Sales
Mesa
01.2003 - 01.2007
- I assumed the responsibility of customer service, motor and auto sales, communications to conduct sales transactions, filing, computerized records upkeep, general office work and management, writing professional reports, and some physical work such as car detail.
- Maintained up-to-date knowledge of company products and services.
- Developed a system for tracking inventory and ordering supplies as needed.
Cashier
Ghana Native Shop
Tempe
06.2005 - 08.2005
Sales Associate
Picture Perfect
PHEONIX
01.2005 - 01.2005
Restaurant Waiter
Istanbul Restaurant
Tempe
01.2004 - 01.2004
Closer
African Food Restaurant
Bronx
01.2003 - 06.2003
Education
Master of Science - Computer Science
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana11-2023
Bachelor of Science - Computer Science
International University of Africa
Khartoum, Sudan11-2018
Some College (No Degree) - Programming with C#
Microsoft-EDX
Online06-2017
Associate of Science - Computer Science
Pima Community College
Tucson, AZ, USA12-2007
Associate of Science - Computer Science
Mesa Community College
Mesa, ArZ, USA 12-2006
High School Diploma -
Southwestern Academy
Rimrock, AZ, USA 06-2003
High School Diploma -
Technology Secondary School
KUMASI, GHANA06-2002
Skills
- C#
- Python
- Matlab
- VBnet
- C
- Java
- Prologue
- HTML
- CSS
- JavaScripts
- ASPNET
- SQL expert
- DevOps tools
- Github
- Full-stack development
- Data structures and algorithms
- Agile development methodologies
- Software Development
- Software Debugging
- Artificial Intelligence
- Machine Learning
- Object-Oriented Programming
- Computer Literacy (Windows and MAC systems, MS Office programs, Internet, Programming, Touch Typing (Arabic, Latin)
- Fast and robust learner
- Comfortable with electronics
- Attention to detail and mindfulness
- Excellent communication skills
- Assertive
- Lingual competence: English, Arabic, Spanish, Italian, Hausa and Akan
- Memorized 15 Juz'a of the Holy Quran
- Problem-Solving
- Project Lifecycle
- Web development
Activities
- Great passions for sports, academia, and life.
- Enthusiastic about soccer and running.
- Played soccer in three college teams in Tucson, Mesa, and Khartoum.
- Took part in the NJCAA and Khartoum University League.
- Passion for science in general.
- Particular passion and curiosity for computer science.
- Passionate about reading and writing, especially science fiction.
- Enthusiastic about lofty living standards, love for family and wife, involvement in the betterment of society, and maintaining a healthy lifestyle.
- Volunteered with Tabligh Islamic Society to build a mosque and a community center in Mesa, AZ, United States.
- Took part in the call to strengthen societal bonds and deliver the divine's message of peace and love.
Languages
Hausa
First Language
English
Proficient
C2
Spanish
Advanced
C1
Italian
Advanced
C1
Arabic
Proficient
C2
Twi
Upper Intermediate
B2
Publications
- Fuzzy Logic Approach to Medical Diagnosis Applied to Mental Illness; A Case Study of the Psychiatry Department of Korlebu Teaching Hospital.
- Fuzzy Logic Approach to Mental Illness Diagnosis in Ghana (A Case Study of the Psychiatry Department of Korlebu Teaching Hospital) - Masters Thesis.
- Social Events Medium; Model and Application - Bachelors Thesis.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Online Sales Manager
ClouserTech
04.2024 - Current
Programming Trainer
IPMC Ghana
01.2019 - Current
Laboratory Assistant
International University of Africa
01.2018 - 01.2019
Waiter
Bravo Restaurant
01.2013 - 01.2018
Kitchen Hand
Indian Restaurant
05.2009 - 05.2009
Teaching & Office Assistant
Nuriya Islamic School
01.2009 - 01.2013
Advertising Assistant
Eddies Pizza
01.2009 - 02.2009
CRS
Dunkin Donuts
04.2008 - 04.2008
Sanitation Crew Member
Walmart
01.2008 - 01.2008
Teller & CRS
PLS Check Cashers
01.2007 - 01.2009
Starbucks Barista
Starbucks (Target)
01.2006 - 01.2007
Cashier
Ghana Native Shop
06.2005 - 08.2005
Sales Associate
Picture Perfect
01.2005 - 01.2005
Restaurant Waiter
Istanbul Restaurant
01.2004 - 01.2004
Assistant Manager & Sales Associate
Kabra Off-Road & Kabra Auto Sales
01.2003 - 01.2007
Closer
African Food Restaurant
01.2003 - 06.2003
Master of Science - Computer Science
Kwame Nkrumah University of Science And Technology
Bachelor of Science - Computer Science
International University of Africa
Some College (No Degree) - Programming with C#
Microsoft-EDX
Associate of Science - Computer Science
Pima Community College
Associate of Science - Computer Science
Mesa Community College
High School Diploma -
Southwestern Academy
High School Diploma -
Technology Secondary School