Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelvin Affram

Accra

Summary

Dynamic Online Sales Manager with proven success at Franko Trading, excelling in email marketing campaigns and customer care. Skilled in data-driven decision making, I enhance sales performance and foster strong client relationships, ensuring premium satisfaction and a positive public image. Committed to driving results through innovative online marketing strategies.

Experienced with developing and executing online sales strategies to maximize revenue. Utilizes data-driven insights to optimize sales performance and drive customer engagement. Track record of building strong client relationships and leading high-performing sales teams.

Results-driven sales professional with strong history of managing and growing online sales channels. Recognized for implementing effective sales strategies and fostering collaborative team environments. Committed to adapting to market trends and delivering impactful sales results.

Determined Job Title manages incoming sales inquiries and customer service requests via phone, email and social channels and converts into maximum revenue transactions. Self-starter with proven success in goal-oriented, disciplined environment. Excellent operational, time management, and project management skills to create framework to achieve online sales objectives.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

ONLINE SALES MANAGER

Franko Trading
2018 - Current

Reconciling sales records

Cash records

Managing delivery services

Online customer care

Book keeping

Receiving and fulfillment of online orders

Public Relations Officer

NATIONAL HEALTH INSURANCE SCHEME
2017 - 2018

Providing good customer service and premium satisfaction

Education of insurance policies to customers.

Keeping records of customers

Maintaining positive public image of the company

Maintaining good relationships between company and the customers and all other stakeholders.

Education

Bachelor of Arts - GEOGRAPHY AND SOCIOLOGY

University of Ghana, Legon
Accra

Skills

  • Email marketing campaigns
  • Sales presentations
  • Data-driven decision making
  • Online marketing
  • Customer care

Certification

Bachelor of arts degree

Timeline

ONLINE SALES MANAGER

Franko Trading
2018 - Current

Public Relations Officer

NATIONAL HEALTH INSURANCE SCHEME
2017 - 2018

Bachelor of Arts - GEOGRAPHY AND SOCIOLOGY

University of Ghana, Legon
Kelvin Affram