Arnold Mawuse Anagba
Accra
Summary
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
I.T Technician
Learningtime
Accra
01.2020 - Current
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Monitored systems in operation and quickly troubleshot errors.
Education
Associate of Applied Science - Computer And Information Systems Security
I.P.MC
Accra01.2011
Skills
- Hardware Installation
- Desktop Technical Support
- Peripheral Repair
- Debugging
- Help Desk Operations
- Application Installations
- User Training
- Software Deployment Management
Websites
Certification
- Certified MCITP
Languages
English
Timeline
I.T Technician
Learningtime
01.2020 - Current
Associate of Applied Science - Computer And Information Systems Security
I.P.MC