ADEDZI HOPE
HO
Summary
Results-driven I.T. Technician with proven skills in network troubleshooting, hardware configuration, and customer support. Committed to providing exceptional service and resolving complex technical issues.
Overview
15
15
years of professional experience
Work History
I.T Technician
self employed
Ho
08.2012 - Current
- Diagnosed and resolved hardware and software issues for clients.
- Installed and configured operating systems and applications on various devices.
- Assisted with network setup and troubleshooting for home office environments.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Resolved hardware issues including replacing parts as necessary.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
- Configured routers, switches and wireless access points for LANs and WANs.
- Provided training sessions for end users on how to use various software programs.
Teacher
GES
Ho
09.2010 - Current
- Developed lesson plans tailored to diverse student needs and learning styles.
- Implemented classroom management strategies to foster a positive learning environment.
- Collaborated with colleagues to enhance curriculum and instructional methods.
- Utilized educational technology tools to engage students in interactive learning.
- Facilitated communication with parents regarding student performance and behavior.
- Mentored new teachers in effective teaching practices and classroom techniques.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Developed and implemented lesson plans based on curriculum objectives.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Supervised students throughout day, both in classroom and outside during breaks.
Education
Bachelor of Science - Information Technology Education
University of Education Winneba
Kumasi, Ghana 02-2023
High School Diploma -
GCOM-Pre-University College
Ho,Ghana10-2012
High School Diploma -
E.P. Training College
Ho(Amedzorfe),Volta Region ,Ghana 09-2010
BECE -
Ada Secondary Technical School
Ada- Accra, Ghana12-1999
Skills
- Network troubleshooting
- Hardware configuration
- Software installation
- System diagnosis
- Router setup
- Customer support
- Peripheral repair
- Hardware installation
- Desktop technical support
Timeline
I.T Technician
self employed
08.2012 - Current
Teacher
GES
09.2010 - Current
Bachelor of Science - Information Technology Education
University of Education Winneba
High School Diploma -
GCOM-Pre-University College
High School Diploma -
E.P. Training College
BECE -
Ada Secondary Technical School