Anita Yenu
Sylum Down,Greater
Summary
Detail-oriented professional with expertise in drug storage practices and medicinal knowledge. Demonstrates strong abilities in prescription explanation and patient engagement, ensuring effective communication and care. Skilled in multitasking and basic computer operations, contributing to efficient healthcare delivery.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Medicine counter assistant
Kelmed Pharmaceuticals
Okaishie, Greater Accra Region
09.2016 - Current
- Maintained neat and orderly counter, ensuring efficient work environment.
- Managed difficult situations calmly to maintain peaceful shopping environment.
- Improved patient comfort by providing helpful advice about over-the-counter medicines.
- Kept up-to-date with new product information for more informed customer assistance.
- Assisted customers in selecting suitable health products, resulting in increased satisfaction.
- Selected, labelled and dispensed prescriptions accurately, in line with standard operating procedures.
- Managed new stock deliveries, ensuring correct drug supplies and safe medication storage.
- Answered telephones and provided information about order status, shop hours and pharmacy procedures.
- Secured drugs against loss, tampering and misuse following correct protocols.
- Maintained detailed patient records with lists of medications and key personal details.
Sales officer
Kanda Bakery
Kanda, Greater Accra Region
07.2014 - 12.2014
- Organised product demonstrations for potential customers, generated interest in products.
- Boosted market share by implementing innovative sales strategies.
- Increased sales volume by cultivating strong relationships with clients.
- Drafted detailed sales reports for management review.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
Printing assistant
Frontier Company
Accra, Greater Accra Region
02.2013 - 10.2013
- Assisted in packing and dispatching printed materials; facilitated timely delivery.
- Loaded materials into printers, resulting in continuous operation.
- Managed inventory of supplies, preventing project delays.
- Supported team members throughout production process, fostering cooperative work environment.
- Kept records of completed jobs for future reference and tracking purposes.
- Planned activities to guarantee project completion ahead of agreed deadlines.
- Generating invoice to client
Education
Certificate of Higher Education - Medicine Counter Assistant
Phersons Health College 2016
Ghana 03.2016 - 08.2016
Bachelor of Arts - Information Studies and Public Administration
University of Ghana
Legon, Greater Accra Region 09.2021 - 09.2024
Skills
- Drug storage practices
- Medicinal knowledge
- Effective multi-tasker
- Prescription explanation
- Patient engagement
- Basic computer skills
Languages
English
Fluent
Korean
Beginner
French
Beginner
Twi
Native
Ga
Native
References
References available upon request.
Timeline
Bachelor of Arts - Information Studies and Public Administration
University of Ghana
09.2021 - 09.2024
Medicine counter assistant
Kelmed Pharmaceuticals
09.2016 - Current
Certificate of Higher Education - Medicine Counter Assistant
Phersons Health College 2016
03.2016 - 08.2016
Sales officer
Kanda Bakery
07.2014 - 12.2014
Printing assistant
Frontier Company
02.2013 - 10.2013
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