Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANGELA NTIRIWAA BROBBEY

Accra

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

7
7
years of professional experience

Work History

Retail Shop Manager

K. S. ROYAL CHEMIST
03.2017 - Current
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Created employee schedules to align coverage with forecasted demands.
  • Implemented store policies and procedures to remain compliant with government laws and guidelines.
  • Developed new promotional campaigns to attract new customers.
  • Managed inventory control, cash control, and store opening and closing procedures.

Education

Certificate in Business Studies - Business Studies

Swedru School of Business
Swedru, Ghana
06.1999

Skills

  • Customer Service
  • POS Systems
  • Sales Activities
  • Store Displays
  • Order Supplies
  • Profit and Loss Management
  • Effective Working Relationships
  • Employee Management

Timeline

Retail Shop Manager

K. S. ROYAL CHEMIST
03.2017 - Current

Certificate in Business Studies - Business Studies

Swedru School of Business

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ANGELA NTIRIWAA BROBBEY