Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
· Assisted customers with understanding their billing statements and resolving any disputes.
· Carried out administrative tasks, such as filing, document scanning, and preparing mailings.
· Prepared and distributed monthly statements for all accounts receivable activities.
· Ensured prompt revenue collection from customers.
· Investigated and addressed customer requests related to their accounts.
· Formulated strategies to improve overall collection efficiency.
· Supported internal departments in addressing customer billing inquiries and complaints.
Chatting, Reading, cooking
Available upon request