Summary
Overview
Work History
Education
Skills
singing and dancing, reading, gaming and watching movies
Timeline
Hi, I’m

ANGELA OPOKU AFRIYIE

Kumasi
ANGELA OPOKU AFRIYIE

Summary

Dedicated professional with a proven track record at THL Susu Services, excelling in customer service and cash management. Demonstrated ability to build strong relationships and provide compassionate care, significantly enhancing client satisfaction. Skilled in time management and adept at delivering tailored financial advice, ensuring compliance and security in all transactions.

Driven banking professional with expertise in building relationships and retaining small business customers. Successful analyzing accounts and current packages in order to propose updates and correct problems. Good communication, multitasking and planning abilities.

Overview

8
years of professional experience

Work History

THL Susu Services

Mobile Marketing Banker
03.2018 - Current

Job overview

  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
  • Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
  • Educated customers on features and benefits of banking products and services.
  • Strengthened customer relationships through attentive service and prompt resolution of inquiries.

FCI

Caregiver
09.2016 - 01.2018

Job overview

  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.

Education

KUMASI SENIOR HIGH TECHNICAL
Kumasi, Ghana

High School Diploma
05-2015

University Overview

Skills

  • Customer service
  • Respectful and compassionate
  • Cash handling
  • Time management
  • Child care
  • Elderly care
  • Cash management

singing and dancing, reading, gaming and watching movies

singing and dancing, reading, gaming and watching movies

i love watching all kinds of movies except local movies.

Timeline

Mobile Marketing Banker
THL Susu Services
03.2018 - Current
Caregiver
FCI
09.2016 - 01.2018
KUMASI SENIOR HIGH TECHNICAL
High School Diploma
ANGELA OPOKU AFRIYIE