Albert Yeboah Obeng
Tema - Greater Accra
Summary
Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
21
21
years of professional experience
1
1
Certificate
Work History
Technology Manager
Foresight Generation Club, Ghana
01.2015 - Current
- Implemented data backup and disaster recovery plans that protected critical business information from loss or corruption.
- Provided leadership and support for IT department.
- Improved overall technology efficiency by implementing streamlined processes and system upgrades.
- Reduced IT support tickets by proactively addressing common issues and providing user training.
- Maintained secure computing environment through implementation of robust cybersecurity measures and employee education programs.
- Supported company growth initiatives by scaling up IT infrastructure to meet increasing demands on resources.
- Managed technology projects from conception to completion, ensuring timely delivery and stakeholder satisfaction.
- Achieved cost savings in IT operations through process improvements and resource optimization strategies.
- Established a culture of continuous improvement within the IT department by encouraging innovation, collaboration, and professional development.
- Collaborated with cross-functional teams to identify technology needs and develop innovative solutions.
- Collaborated with stakeholders to transform client requirements into turnkey solutions.
- Created customized technology solutions tailored to the unique needs of various departments within the organization.
- Evaluated emerging technologies for potential adoption in the organization, making strategic recommendations.
- Researched and adopted new technologies to add value to existing offerings.
- Wrote strategic business plans outlining need for departmental information technology resources.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Managed life cycle replacement of hardware and software.
- Implemented standardized documentation practices across all IT projects to improve consistency, accuracy, and knowledge transfer.
- Ensured smooth integration of new acquisitions into existing technology infrastructure with minimal disruption to daily operations.
- Enhanced communication among departments by developing internal communication tools and platforms.
- Enhanced interfaces to promote better functionality for users.
- Educated stakeholders on data protection tactics to reduce breaches.
- Authored best practices documentation for use in new personnel onboarding processes.
- Assessed business requirements to create focused solutions.
- Implemented and maintained technology and software budget.
- Communicated regularly with customers concerning data exchange and technology integration.
Research Fellow
United Nations Industrial Development Organization UNIDO
06.2008 - 05.2009
- Enhanced research quality by implementing rigorous methodologies and data analysis techniques.
- Ensured the highest standards of scientific integrity were upheld throughout all stages of the research process.
- Authored professional scientific papers for publishing in peer-reviewed journals.
- Published research findings in top-tier academic journals, contributing to the advancement of knowledge in the field.
- Compiled data in reports and other documents using [Software].
- Established partnerships with external organizations for collaborative research efforts, increasing resources and expertise available for projects.
- Conducted comprehensive literature reviews to identify knowledge gaps and inform future studies.
- Expanded the reach of research findings by engaging with media outlets and presenting research insights to non-academic audiences.
- Edited papers for submission to prestigious academic and industry journals.
- Streamlined data management processes by implementing an efficient database system with user-friendly interface features.
- Advised or assisted in obtaining patents or meeting other legal requirements.
- Worked as member of integrated project team in highly collaborative work environment.
Marketing Information Systems Lead
Vital Infonet Computer Systems
01.2004 - 04.2008
- Played a key role in designing innovative information systems architecture that supported company growth objectives.
- Developed exhaustive data reports and analysis to upper-management.
- Marketing of technology tools and applications including the services rendered by the company.
- Administered quality customer service to in-house staff and satisfied concerns.
- Development of tailor made customer oriented project proposals targeting the needs of customers.
- Contributed to the development of IT policies and procedures, ensuring compliance with relevant regulations and industry standards.
- Conducted comprehensive audits of information systems to identify areas for improvement and recommended necessary upgrades.
- Managed successful migration projects to new platforms or upgraded versions of operating systems and software applications.
- Established secure remote access capabilities for employees working offsite, facilitating seamless collaboration from any location.
- Applied cybersecurity best practices to information system standards, directives and guidance for personnel, monitoring compliance across organization.
- Diagnosed and resolved hardware and software issues.
- Researched and recommended new technologies and strategies for improving system performance.
- Designed and evaluated WAN and LAN connectivity technologies.
Discussant
World Summit On Information Society, Paris France
03.2006 - 04.2006
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Strong collaboration and partnership communications skills and abilities.
- Better listening and communications abilities for improved set goals and targets.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Technopreneurship, Certificate - Technology Entrepreneurship
University Sain Malaysia USM
Kuala Lumpur10.2012
Master of Science - Technology Managemnt And Transfer
University of Ferrara
Ferrara Italy06.2008
Certificate, GIS - Geographic Information Systems
University of Trieste
Trieste Italy12.2006
Bachelor of Science - Software Engineering
NIIT Accra
Accra Ghana10.2002
Skills
- Team Collaboration
- Technical innovation expertise
- IT Asset Management
- IT Compliance
- IT Infrastructure
- Technical process improvement
- IT Governance
- Mobile Technologies
- Cybersecurity Management
- ITIL Framework
- Disaster Recovery
- Project management expertise
- Business Intelligence
Accomplishments
- Discussant for the World Summit on information Society – Paris France
- Discussant for the EU-Africa ICT Partnership Lisbon, Portugal
- Geographic information systems (GIS) – University of Trieste. Italy
- Discussant for the Word Submit on information Society – Paris France
- Discussant for the EU-Africa ICT Partnership Lisbon, Portugal
Certification
- Global Junior Challenge Awards, Rome Italy
- Young Global Social Entrepreneurs Awards, Kudia Lumpur Malaysia
Languages
German
Elementary (A2)
English
Bilingual or Proficient (C2)
Timeline
Technology Manager
Foresight Generation Club, Ghana
01.2015 - Current
Research Fellow
United Nations Industrial Development Organization UNIDO
06.2008 - 05.2009
Discussant
World Summit On Information Society, Paris France
03.2006 - 04.2006
Marketing Information Systems Lead
Vital Infonet Computer Systems
01.2004 - 04.2008
Technopreneurship, Certificate - Technology Entrepreneurship
University Sain Malaysia USM
Master of Science - Technology Managemnt And Transfer
University of Ferrara
Certificate, GIS - Geographic Information Systems
University of Trieste
Bachelor of Science - Software Engineering
NIIT Accra
- Global Junior Challenge Awards, Rome Italy
- Young Global Social Entrepreneurs Awards, Kudia Lumpur Malaysia
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