Agyemang OSEI
Dormaa Ahenkro,Ghana
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Senior Administrative Manager
Ghana Health Service
Sampa, Ghana
2020.05 - Current
- Consulted with operations officials on programme plans regarding fiscal capacity.
- Created written and typed memos, business letters and other reports
- Provided assistance in filtering and forwarding communications to proper individuals and departments.
- Wrote special reports, gathering necessary information and summarising data and findings.
- Delivered comprehensive training to employees to maintain compliance requirements company-wide.
- Organised meeting schedules for various departments.
- Attended meetings and maintained files of notes taken during meetings.
- Assisted in handling payroll and personnel databases in support of HR team.
- Developed budget recommendations for operating expenditures.
- Supervised revision of rules, regulations and procedures to meet changes in law and policy.
- Identified staff training and development needs and obtained necessary resources to facilitate training.
Registration Officer
Ghana Identification Authority
Accra`, Ghana
2019.11 - 2020.05
- Performed nationality and private citizenship ceremonies complying with legislative requirements.
- Reported perjury, forgery and bigamy issues to regulators and authorities.
- Promoted registration services at registrar events to raise awareness.
- Protected integrity of registration by identifying and reporting fraudulent activities.
- Trained and coached staff regarding registration procedures and services.
- Upheld and enforced data confidentiality practices.
Field Supervisor
Ghana Forestry Commission
Accra, ghana
2018.06 - 2019.10
- Defined timescales, set targets and scheduled repairs and raise orders.
- Evaluated performance and progress, and made proactive adjustments.
- Investigated issues and developed effective solutions.
- Ensured availability of vendor resources through continuous contact and coordination.
- Kept teams on task and completing milestones on time.
- Planned and scheduled field activities according to set timelines and order of operations.
- Ensured compliance with environmental, safety and regulatory requirements and vendor quality.
- Carried out pre-inspections to determine project needs and scope.
Tax Compliance Officer
GHANA REVENUE AUTHORITY
SUNYANI, GHANA
2016.08 - 2017.09
- Reviewed and resolved tax rates, conducting research and liaising with tax agencies to verify accuracy.
- Prepared, reviewed and ensured accurate filing of tax payers files and tax returns per year.
- Identified opportunities to streamline tax processes, leading to continuous efficiency improvements.
- Examined official documents to determine type and amount of taxes due.
- Reviewed payment agreements to verify compliance with legislation.
- Examined tax returns and bills of sale to calculate and report on taxes dues.
Education
Bachelor of Arts - Economics
Kwame Nkrumah University of Science and Technology
Kumasi, Ghana 2012.09 - 2017.06
Skills
- Training and development
- Inventory control
- Human resources best practices
- CRM and office management software
- Data entry
- Data management
- Database administration
- Microsoft Office expertise
- Report writing
- Account reconciliation
- Documentation control
- Bookkeeping
- Complaint resolution
- Employee management
Languages
English
Advanced
French
Elementary
Dutch
Beginner
References
Mr. Robert Kwaku Bio
District Director of Health Services
Jaman North District Health Directorate
Sampa.
Telephone :+233246132554
Email : robertkwakubio@gmail.com
Timeline
Senior Administrative Manager
Ghana Health Service
2020.05 - Current
Registration Officer
Ghana Identification Authority
2019.11 - 2020.05
Field Supervisor
Ghana Forestry Commission
2018.06 - 2019.10
Tax Compliance Officer
GHANA REVENUE AUTHORITY
2016.08 - 2017.09
Bachelor of Arts - Economics
Kwame Nkrumah University of Science and Technology
2012.09 - 2017.06