Abdul-Basit Al-Hassan
Tamale
Summary
Adept IT Manager with a proven track record at Tamale Teaching Hospital, enhancing system efficiency and security by over 30%. Expert in risk mitigation and fostering team collaboration, I excel in driving technology upgrades and safeguarding information confidentiality. My leadership has consistently delivered robust IT solutions and seamless operational improvements.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Manager
Tamale Teaching Hospital
2020.02 - Current
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Liaised with other departments to minimize network interruptions and possible downtimes.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Implemented and maintained technology and software budget.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Communicated regularly with customers concerning data exchange and technology integration.
- Coordinated secure system access of users to various department systems and platforms.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Managed life cycle replacement of hardware and software.
- Oversaw daily performance of computer systems and immediately responded to client issues to keep network up and running.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Coordinated technical training and personal development classes for staff members.
- Updated customers and senior leaders on progress and roadblocks.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Created and terminated user's accounts from start to finish in business applications.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Customized and repaired technology based on staff requests.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
IT Officer
Tamale Teaching Hospital -NABCO
2018.12 - 2020.01
IT Intern
Tamale Teaching Hospital
2017.09 - 2018.09
Education
Master of Science - Information Technology
Wisconsin International University College, Ghana
Accra, Ghana06.2018
Skills
- Risk mitigation planning
- Information confidentiality
- Team Collaboration
- Documentation Management
- IT resource use
- Information Security
- Disaster Recovery
- Quality Assurance
- Documentation And Reporting
Certification
Cisco Certified Network Associate (CCNA) - GIMPA
Driving
Driving as a hobby is all about the joy of the journey. It’s not just a means to get somewhere; it’s about the thrill of exploring new roads, mastering different driving experiences, and indulging in the sensory pleasures of the ride. Whether you’re tackling challenging trails, cruising scenic routes, or connecting with fellow enthusiasts, driving offers a unique sense of freedom and adventure. It’s a chance to experience the world from behind the wheel and embrace the excitement of the open road.
Timeline
IT Manager
Tamale Teaching Hospital
2020.02 - Current
IT Officer
Tamale Teaching Hospital -NABCO
2018.12 - 2020.01
IT Intern
Tamale Teaching Hospital
2017.09 - 2018.09
Master of Science - Information Technology
Wisconsin International University College, Ghana
Cisco Certified Network Associate (CCNA) - GIMPA
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