Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

KWASI OBIRI YEBOAH

Accra

Summary

Dynamic IT Manager with a proven track record at Lancaster University Ghana, excelling in network administration and data security. Expert in virtualization technologies and project management, achieving over 10% cost reductions through strategic negotiations. Strong technical leadership and problem-solving skills drive successful IT infrastructure enhancements and user training initiatives.

Overview

17
17
years of professional experience
1
1
Certification

Work History

IT Manager

Lancaster University Ghana
Accra
05.2022 - Current
  • Researched technology industry developments to support management in systems procurement decisions.
  • Implemented and updated IT policies for network administration and data security compliance.
  • Designed and deployed various network configurations including LANs, WANs, and wireless systems.
  • Coordinated hardware and software procurement while overseeing maintenance of existing technology assets.
  • Leveraged virtualization technologies like Hyper-V and VMware for effective datacenter management.
  • Maintained optimal connectivity across all digital infrastructure including VOIP and Wi-Fi networks.
  • Performed regular performance tests to ensure system integrity and address vulnerabilities.
  • Managed user access rights while ensuring adherence to established security protocols.

NETWORK /SYSTEMS INFRASTRUCTURE ENGINEER

Margins Group
Accra
03.2018 - 04.2022
  • Executed procedures for effective system and network provisioning and maintenance.
  • Developed detailed documentation covering cable systems, equipment configurations, and service histories.
  • Set up WSUS to deliver updates for multiple Windows operating systems in production environment.
  • Utilized PRTG tool to monitor network performance and resolve infrastructure-related issues.
  • Maintained reliable connectivity across all servers, workstations, and telecommunication devices.
  • Oversaw inventory management of IT assets, ensuring accurate documentation of specifications.
  • Established firewall configurations to enhance security and availability of network functions.
  • Implemented Security Onion IDS to identify vulnerabilities and enforce necessary remediation measures.

NETWORK AND SYSTEMS ADMINISTRATOR

Projeckt David Construction Company Limited
Kumasi
01.2012 - 01.2016
  • Updated software with latest security patches to enhance network security measures.
  • Supervised design, installation, and optimization of LANs alongside system hardware configurations.
  • Maintained WAN and LAN networks encompassing VLANs, servers, routers, and switches.
  • Managed end-user accounts and access rights to ensure compliance with regulations.
  • Researched technology products resulting in over 10% cost reductions through negotiations.
  • Provided necessary end-user training to facilitate effective system utilization.
  • Assisted development of disaster recovery policies and procedures for risk management.
  • Configured hardware while addressing user configuration challenges efficiently.

TECHNICAL SUPPORT SPECIALIST

IMAS Company Ltd
Accra
01.2009 - 01.2011
  • Company Overview: consulting firm to the MiDA
  • Collaborated with team Lead to assess network capacity needs
  • Installed Cat 5e cables for intermediate and end user devices
  • Created and maintained database for 150 farmers in the MiDA intervention zone
  • Configured routers to the internet
  • Maintained documentation as it related to network, security, and service records
  • Set up a local windows network for printers
  • Oversaw new and existing equipment hardware, software and anti-virus set up and upgrades
  • Consulting firm to the MiDA

Education

Postgraduate Diploma - Information Technology

GIMPA
07-2025

Diploma - Network Engineering

NIIT
01.2010

BSc Degree - Agriculture

University of Cape Coast
07-2006

Skills

  • Dell PowerEdge R720sd R660xs
  • Dell PowerEdge M1000e
  • Active Directory Linux DNS DHCP
  • VMware Hyper-V Proxmox
  • Firewalls [Cisco, FortiGate, SonicWall, Sophos, Mikrotik, Pfsense]
  • Routing EIGRP ospf
  • Switching VLANs vrfs hsrp
  • Ssh Port security vrrp
  • Fiber SFP 5 GB 10 GB DAC
  • Access points (FortiAPs, UniFi)
  • Storage (Synology, TrueNAS)
  • Monitoring Chkmk Zabbix CCTV
  • Systems security Wazuh
  • Inventory [Snipe IT iTop
  • Network administration
  • Data security
  • Project management
  • Technical documentation
  • User training
  • Systems troubleshooting
  • Infrastructure monitoring
  • Collaboration skills
  • Application support
  • Technical leadership
  • IT service management
  • Enterprise architecture
  • Risk mitigation planning
  • Technical support oversight
  • IT procurement
  • Information confidentiality
  • Digital solutions
  • IT infrastructure
  • Cybersecurity best practices
  • Disaster recovery
  • IT budgeting
  • Cybersecurity management
  • BYOD program administration
  • Operating system management
  • Information security
  • Technical troubleshooting
  • Infrastructure development
  • Problem-solving
  • IT policy development
  • Active listening
  • Problem-solving aptitude
  • Department management
  • Risk management
  • User training
  • Systems troubleshooting
  • Collaboration skills
  • Application support
  • Technical leadership
  • IT service management
  • Enterprise architecture
  • Risk mitigation planning
  • Technical support oversight
  • IT procurement
  • Information confidentiality
  • Digital solutions
  • IT infrastructure
  • Cybersecurity best practices
  • Technical onboarding design
  • Disaster recovery
  • IT budgeting
  • Cybersecurity management
  • IT asset management
  • Virtualization
  • BYOD program administration
  • Operating system management
  • Information security
  • Technical troubleshooting
  • Infrastructure development
  • Problem-solving
  • IT policy development
  • Active listening
  • Problem-solving aptitude
  • Department management
  • Risk management

Certification

  • Certified Professional Ethical Hacker (CPEH), 2025
  • Cisco Certified Network Specialist (CCNP/CCIE Enterprise Core 350-401), in progress
  • Mikrotik Certified Network Associate (MTCNA), January 21, 2024
  • Network forensics and incident response, Kofi Annan International Peacekeeping Centre (E-crime Bureau), August 26, 2022
  • Fortinet Certified Network Security Associate, Fortinet, July 25, 2020
  • Network Security Specialist Certificate, International Cyber Security Institute (ICSI), May 14, 2020
  • Cisco Certified Network Associate (CCNA), Cisco, April 17, 2019
  • Server Administrator Certificate, Cybrary, 2016-04-05

Timeline

IT Manager

Lancaster University Ghana
05.2022 - Current

NETWORK /SYSTEMS INFRASTRUCTURE ENGINEER

Margins Group
03.2018 - 04.2022

NETWORK AND SYSTEMS ADMINISTRATOR

Projeckt David Construction Company Limited
01.2012 - 01.2016

TECHNICAL SUPPORT SPECIALIST

IMAS Company Ltd
01.2009 - 01.2011

Postgraduate Diploma - Information Technology

GIMPA

Diploma - Network Engineering

NIIT

BSc Degree - Agriculture

University of Cape Coast
KWASI OBIRI YEBOAH