Dynamic IT Manager with a proven track record at Lancaster University Ghana, excelling in network administration and data security. Expert in virtualization technologies and project management, achieving over 10% cost reductions through strategic negotiations. Strong technical leadership and problem-solving skills drive successful IT infrastructure enhancements and user training initiatives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
IT Manager
Lancaster University Ghana
Accra
05.2022 - Current
Researched technology industry developments to support management in systems procurement decisions.
Implemented and updated IT policies for network administration and data security compliance.
Designed and deployed various network configurations including LANs, WANs, and wireless systems.
Coordinated hardware and software procurement while overseeing maintenance of existing technology assets.
Leveraged virtualization technologies like Hyper-V and VMware for effective datacenter management.
Maintained optimal connectivity across all digital infrastructure including VOIP and Wi-Fi networks.
Performed regular performance tests to ensure system integrity and address vulnerabilities.
Managed user access rights while ensuring adherence to established security protocols.
NETWORK /SYSTEMS INFRASTRUCTURE ENGINEER
Margins Group
Accra
03.2018 - 04.2022
Executed procedures for effective system and network provisioning and maintenance.
Developed detailed documentation covering cable systems, equipment configurations, and service histories.
Set up WSUS to deliver updates for multiple Windows operating systems in production environment.
Utilized PRTG tool to monitor network performance and resolve infrastructure-related issues.
Maintained reliable connectivity across all servers, workstations, and telecommunication devices.
Oversaw inventory management of IT assets, ensuring accurate documentation of specifications.
Established firewall configurations to enhance security and availability of network functions.
Implemented Security Onion IDS to identify vulnerabilities and enforce necessary remediation measures.
NETWORK AND SYSTEMS ADMINISTRATOR
Projeckt David Construction Company Limited
Kumasi
01.2012 - 01.2016
Updated software with latest security patches to enhance network security measures.
Supervised design, installation, and optimization of LANs alongside system hardware configurations.
Maintained WAN and LAN networks encompassing VLANs, servers, routers, and switches.
Managed end-user accounts and access rights to ensure compliance with regulations.
Researched technology products resulting in over 10% cost reductions through negotiations.
Provided necessary end-user training to facilitate effective system utilization.
Assisted development of disaster recovery policies and procedures for risk management.
Configured hardware while addressing user configuration challenges efficiently.
TECHNICAL SUPPORT SPECIALIST
IMAS Company Ltd
Accra
01.2009 - 01.2011
Company Overview: consulting firm to the MiDA
Collaborated with team Lead to assess network capacity needs
Installed Cat 5e cables for intermediate and end user devices
Created and maintained database for 150 farmers in the MiDA intervention zone
Configured routers to the internet
Maintained documentation as it related to network, security, and service records
Set up a local windows network for printers
Oversaw new and existing equipment hardware, software and anti-virus set up and upgrades
Information Technology Office (HOD) at Jhpiego Ghana - Johns Hopkins University AffiliateInformation Technology Office (HOD) at Jhpiego Ghana - Johns Hopkins University Affiliate
Intern Laboratory Scientists at University of Ghana Medical Centre - Accra University Of GhanaIntern Laboratory Scientists at University of Ghana Medical Centre - Accra University Of Ghana