Ziah Twumasi
Akosombo
Summary
Ambitious student with internship experience in operations and client relations. Strong communication, organizational and problem-solving skills, eager to take on greater responsibilities and contribute to team success
Overview
1
1
year of professional experience
Work History
Customer Service Internship
Hydro Credit Union
Akosombo
09.2024 - 09.2024
- Enhanced customer service by resolving client queries and complaints efficiently.
- Handled incoming calls, ensuring accurate redirection for optimal service delivery.
- Fostered teamwork through supportive interactions with colleagues.
- Maintained punctuality, ensuring readiness for work at all times.
- Utilised detailed product knowledge to provide exemplary customer service.
- Boosted office efficiency by managing call traffic effectively.
Inventory Management Internship
Ernest Chemists Limited
Accra
03.2024 - 04.2024
- Supported inventory management by organizing and labeling stock items.
- Collaborated with team members on quality assurance tasks and procedures.
- Documented daily activities and reporting any discrepancies to supervisors.
- Displayed energy and enthusiasm in fast-paced environment.
- Consistently arrived at work on time and ready to start immediately.
- Completed customer orders with speed and accuracy.
Education
Bachelor of Arts - Marketing And Psychology
University of Ghana, Legon
Accra, Ghana10-2026
Skills
- Customer service
- Team collaboration
- Data analysis
- Inventory organization
- Effective communication
- Client relations
- Order processing
- Data entry
- Front desk operations
- Attention to detail
- Interpersonal Skills
- Adaptability
- Team work and collaboration
Timeline
Customer Service Internship
Hydro Credit Union
09.2024 - 09.2024
Inventory Management Internship
Ernest Chemists Limited
03.2024 - 04.2024
Bachelor of Arts - Marketing And Psychology
University of Ghana, Legon
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