Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Languages
Personal Information
Languages
Timeline
Generic

ZAINAB ADEI NEEQUAYE

ACCRA

Summary

Diligent and ambitious young professional who possesses a broad experience in learning and mastering new technologies as required. With a track record of embracing challenges, I have consistently demonstrated a strong work ethic and a drive for excellence. I have actively pursued opportunities to expand my knowledge and proficiency in various technologies, adapting quickly to new tools and methodologies.

Strategic professional in human resources management known for high productivity and efficient task completion. Possess specialized skills in talent acquisition, employee relations, and performance management. Excel in communication, leadership, and problem-solving to enhance organizational effectiveness.

Experienced professional with a strong background in both customer and employee-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

6
6
years of professional experience

Work History

Human Resources Officer

AJA Climate Solutions
Kwahu
02.2024 - Current
  • Advised management on organizing, preparing or implementing recruiting or retention programs.
  • Participated in collective bargaining negotiations between the company and union representatives.
  • Developed, implemented and maintained recruitment policies and procedures.
  • Performed quantitative analysis and analyzed job classifications, duties and compensation.
  • Analyzed job descriptions to determine job requirements and qualifications.
  • Ensured compliance with safety regulations in the workplace.
  • Promoted readily available supplies by procuring items and taking inventory regularly.
  • Prepared reports related to personnel activities including hiring, terminations, transfers and promotions.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Interpreted and explained human resources policies, procedures or regulations.
  • Scheduled or conducted new employee orientations.
  • Responded to inquiries from current or prospective employees about benefits or other HR related issues.

Customer Marketing Assistant

Fanmilk Danone PLC
Accra
11.2022 - 10.2023
  • Support in the implementation of Channel Plans, track progress and course correct if required
  • Post-evaluation analysis with clear recommendations on next steps
  • Support in the implementation of picture of success in trade per channel guidelines
  • Manage Merchandiser Team to deliver success: Through Training and capability development; Optimizations of ways of working, and improvement in tracking and reporting process
  • Drive deployment and tracking of visibility materials and other marketing collateral in collaboration with Marketing and Field Sales Team
  • Assist implementation of Promos and drive delivery of Promo KPIs
  • Assist Promo tracking and reporting and recommend interventions to course-correct if needed

Assistant Warehouse Manager

HR Boakye Ventures
01.2022 - 03.2022
  • Coordinated with other departments to ensure timely order fulfillment.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Developed and implemented safety policies and procedures for warehouse staff.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Completed periodic inventory counts and maintain accurate warehouse system.
  • Inspected warehouse areas to identify potential hazards and unsafe conditions.
  • Negotiated with carriers and warehouse operators for services and preferential rates.
  • Monitored product import or export processes to verify compliance with regulatory or legal requirements.
  • Monitored inventory levels to ensure efficient stock control.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Implemented and planned warehouse safety and security programs and activities.

Warehouse Manager / Sales Officer

Ibranad & Co Ltd.
05.2020 - 01.2022

Cleaned, labelled, priced, and arranged items on shelves for display

  • Collate sales, organize, and prepare reports for management at the end of the day
  • Organized regular cycle counts of physical inventory to ensure accuracy of system data.
  • Established and maintained good relations with customers, vendors, and transport companies.
  • Examined invoices and shipping manifests for conformity to tariff and customs regulations

Mobile Banker

Everbond Financial Service
11.2019 - 03.2020
  • In charge of preparing reports and maintaining a filling system
  • Prospect for clients, register and manage their investments with the company
  • Assist clients in registration, assessment, and disbursement of loans
  • Locate, coerce, and recover loans from defaulting clients
  • Generated reports summarizing key performance metrics related to mobile banking usage.
  • Demonstrated strong communication skills while interacting with customers over phone calls or emails.
  • Created financial management mechanisms to minimize financial risk to business.
  • Conducted financial analysis for clients to identify opportunities for growth or cost savings.
  • Advised customers on the features and benefits of various banking products offered by the company.
  • Coordinated preparation of external audit materials and external financial reporting.

Sales Executive

Souvenirs And More Co. Ltd.
Accra
10.2018 - 09.2019
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Utilized CRM software to manage customer interactions and sales processes efficiently.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Created brochures and newsletters to promote products or services.
  • Prepared and submitted sales reports and expense reports on a regular and timely basis.
  • Implemented processes for cross-selling products or services based on customer needs.
  • Provided detailed and accurate sales forecasts to senior management.
  • Listened to customer needs to identify and recommend best products and services.

Education

BSc Administration - Banking And Finance

University Of Ghana
Accra
03-2023

Certificate in General Arts - WASSCE

Akwamuman Senior High School
01.2017

General Knowledge in Junior High School -

Glory Complex School
01.2014

General knowledge in Basic Education -

Glory International School
01.2011

Master of Science - Management And Human Resource Strategy

Kwame Nkrumah University of Science And Technology
Kumasi

Skills

  • Discipline
  • Result driven
  • Socially confident
  • Persuasive abilities
  • Effective decision making
  • Ability to work with minimum supervision
  • Conversant with Microsoft Word, Excel and PowerPoint
  • General Internet knowledge
  • Labor relations
  • Employee relations
  • Professional development

References

  • Mr. Liberty T. Mawoyo, Project Manager (AJA Ghana Ltd.), Abetifi, Ghana +233 537538137
  • Madam Theodosia Botchway, Sales Operations Coordinator (FanMilk Ghana Ltd.), Accra, Ghana +233 20 433 3088

Hobbies and Interests

  • Reading
  • Sports/Physical Activities
  • Leadership or Organizational Roles
  • Travelling

Languages

  • ENGLISH
  • GA
  • TWI

Personal Information

  • Date of Birth: 02/26/99
  • Gender: FEMALE
  • Nationality: GHANAIAN
  • Marital Status: SINGLE

Languages

English
Proficient
C2
French
Beginner
A1
Twi, Ga, Hausa
Beginner
A1

Timeline

Human Resources Officer

AJA Climate Solutions
02.2024 - Current

Customer Marketing Assistant

Fanmilk Danone PLC
11.2022 - 10.2023

Assistant Warehouse Manager

HR Boakye Ventures
01.2022 - 03.2022

Warehouse Manager / Sales Officer

Ibranad & Co Ltd.
05.2020 - 01.2022

Mobile Banker

Everbond Financial Service
11.2019 - 03.2020

Sales Executive

Souvenirs And More Co. Ltd.
10.2018 - 09.2019

BSc Administration - Banking And Finance

University Of Ghana

Certificate in General Arts - WASSCE

Akwamuman Senior High School

General Knowledge in Junior High School -

Glory Complex School

General knowledge in Basic Education -

Glory International School

Master of Science - Management And Human Resource Strategy

Kwame Nkrumah University of Science And Technology
ZAINAB ADEI NEEQUAYE