Summary
Overview
Work History
Education
Skills
Timeline
Traveling, Cycling, Long Distance Driving.
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Zainab Junayd

Ogun

Summary

Dynamic sales professional with a proven track record at Ummah Technologies Limited, excelling in customer engagement and sales strategy formulation. Successfully trained teams, enhanced client satisfaction, and consistently achieved sales targets. Strong analytical skills complemented by effective communication fostered lasting client relationships and increased revenue.

Overview

6
6
years of professional experience

Work History

Sales Supervisor

Ummah Technologies Limited
09.2021 - Current
  • Led daily sales operations, ensuring team alignment with organizational goals.
  • Trained and mentored new sales staff on product knowledge and customer engagement techniques.
  • Analyzed sales data to identify trends, enhancing inventory management processes.
  • Developed training materials to improve team performance and customer service standards.
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Conducted supplier risk evaluations and assisted with regulatory inspections.

Sales Officer

Ummah Technologies Limited
03.2020 - 09.2021
  • Developed and maintained strong customer relationships to increase loyalty and repeat business.
  • Conducted market research to identify new sales opportunities and enhance product offerings.
  • Executed daily sales strategies to achieve revenue targets and improve overall performance.
  • Collaborated with cross-functional teams to ensure alignment on promotional campaigns and product launches.
  • Enhanced customer satisfaction with timely follow-ups and personalized service.

Education

Bachelor of Science - Computer Science

Bayero University Kano
Kano State Nigeria
09-2021

Skills

  • Customer engagement
  • Effective sales presentations
  • Proficient in sales strategies
  • Sales strategy formulation

Timeline

Sales Supervisor

Ummah Technologies Limited
09.2021 - Current

Sales Officer

Ummah Technologies Limited
03.2020 - 09.2021

Bachelor of Science - Computer Science

Bayero University Kano

Traveling, Cycling, Long Distance Driving.

I'm a passionate sport person that love traveling to discover new places, i enjoyed long distance road travel, cycling or driving.

Zainab Junayd