Zainab Junayd
Ogun
Summary
Dynamic sales professional with a proven track record at Ummah Technologies Limited, excelling in customer engagement and sales strategy formulation. Successfully trained teams, enhanced client satisfaction, and consistently achieved sales targets. Strong analytical skills complemented by effective communication fostered lasting client relationships and increased revenue.
Overview
6
6
years of professional experience
Work History
Sales Supervisor
Ummah Technologies Limited
09.2021 - Current
- Led daily sales operations, ensuring team alignment with organizational goals.
- Trained and mentored new sales staff on product knowledge and customer engagement techniques.
- Analyzed sales data to identify trends, enhancing inventory management processes.
- Developed training materials to improve team performance and customer service standards.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Conducted supplier risk evaluations and assisted with regulatory inspections.
Sales Officer
Ummah Technologies Limited
03.2020 - 09.2021
- Developed and maintained strong customer relationships to increase loyalty and repeat business.
- Conducted market research to identify new sales opportunities and enhance product offerings.
- Executed daily sales strategies to achieve revenue targets and improve overall performance.
- Collaborated with cross-functional teams to ensure alignment on promotional campaigns and product launches.
- Enhanced customer satisfaction with timely follow-ups and personalized service.
Education
Bachelor of Science - Computer Science
Bayero University Kano
Kano State Nigeria09-2021
Skills
- Customer engagement
- Effective sales presentations
- Proficient in sales strategies
- Sales strategy formulation
Timeline
Sales Supervisor
Ummah Technologies Limited
09.2021 - Current
Sales Officer
Ummah Technologies Limited
03.2020 - 09.2021
Bachelor of Science - Computer Science
Bayero University Kano
Traveling, Cycling, Long Distance Driving.
I'm a passionate sport person that love traveling to discover new places, i enjoyed long distance road travel, cycling or driving.