Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Operatingsystems
Languages
References
Hobbies and Interests
Training
Timeline
Generic
ZAIDAN MUSTAPHA

ZAIDAN MUSTAPHA

Tamale

Summary

Highly skilled in managing network and computer systems, with proven background in troubleshooting, software installation, and maintaining IT infrastructure. Known for strong problem-solving capabilities and ability to optimize system performance for enhanced operational efficiency. Demonstrated success in implementing security measures to protect data and network access. Made significant improvements in system reliability and user satisfaction through strategic planning and effective communication.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Managing Director

WUNPINI SANITECH ENGINEERS LTD
09.2020 - Current
  • To direct and control the company's operations and to give strategic guidance and direction to the board to ensure that the company achieves its mission and objectives
  • Direct and control the work and resources of the company and ensure the recruitment and retention of the required numbers and types of well-motivated, trained and developed staff to ensure that it achieves its mission and objectives
  • Prepare a corporate plan and annual business plan and monitor progress against these plans to ensure that the company attains its objectives as cost-effectively and efficiently as possible
  • Provide strategic advice and guidance to the chair and members of the board, to keep them aware of developments within the industry and ensure that the appropriate policies are developed to meet the company's mission and objectives and to comply with all relevant statutory and other regulations
  • Establish and maintain effective formal and informal links with major customers, relevant government departments and agencies, local authorities, key decision-makers and other stakeholders generally, to exchange information and views and to ensure that the company is providing the appropriate range and quality of services

Assistant Management Information System (MIS)

MION DISTRICT ADMINISTRATION
06.2020 - Current
  • Develops, manages, and implements hardware maintenance, software support, network and remote backups, upgrades, and Internet support
  • Schedules and produces periodic reports regarding MIS performance
  • Analyzes and recommends software and hardware to maximize productivity for all networks

Market Analyst

INTERNATIONAL DEVELOPMENT ENTERPRISE GHANA (iDE Ghana)
04.2017 - 04.2020
  • Responsible for the direct field implementation of data collection, data verification and data reporting for the iDE Rural Sanitation and Hygiene Market Development (RuSHING) project in the three Northern Region in order to support gender sensitive and environmentally sound program goals and objectives
  • Implementing with Water and Sanitation Hygiene (WASH) activities and Field Research protocols to ensure a successful survey
  • Execute as assigned the following activities: Salesforce Data Analysis and Visualization, Collect any data required for RuSHING project, Ensure data accuracy and that data collection has complied with guidelines and instruction, Complete related forms accurately, completely and on time, Take on any additional works as required by the Performance Manager, Government Affairs Coordinator, Program Manager, or Management team

TEAM LEADER

INNOVATIONS FOR POVERTY ACTIONS (Escaping Poverty)
07.2016 - 07.2016
  • A Team Leader in Escaping Poverty (EP) Midline Survey Ghana
  • Monitoring of Surveyors in A Household Survey in some communities in the Tolon, Kumbungu, Savulugu districts of the Northern region by using Survey CTO software installed on Tablets
  • Responsibilities: Assigning surveyors to various communities and respondents, Making sure surveyors are administering questionnaires in the local language to the assigned respondents, Making Sure Surveyors are taking good care of the Tablets and Data, Making sure the houses of the community has been coded to facilitate proper randomization process, Monitoring surveyors to make sure they are collecting the right data

IT Service Desk Assistant

MTN Ghana
Tamale
01.2016 - 07.2016
  • Install and configure computer systems
  • Diagnose and solve hardware/software faults
  • Resolve hardware and software errors via onsite, remote or telephone support
  • Travel on site to client locations
  • Ticketing System (BMC Ticketing System by MTN)

IT Manager

ILA ENGINEERING CO. LTD
03.2014 - 04.2014
  • Responsible for installing and maintaining Computer Hardware, software networks and ensure constant internet service

Hardware and Network Administrator

GM CLASSIC PRINTS LIMITED
Tamale
06.2013 - 10.2013
  • Responsible for installing and maintaining Computer Hardware, software networks and ensure constant internet service

DATA ENTRY

NATIONAL IDENTIFICATION AUTHORITY
06.2013 - 06.2013
  • Entry of the Application Information into the data base
  • Capturing of applicant finger print using the finger print scanner into the system
  • Capturing of applicant passport photo size using the digital camera
  • Printing out receipt

GRAPHIC DESIGNER

CITY PRINTING PRESS
01.2012 - 01.2013
  • Design or creating graphics to meet specific commercial or promotional needs such as packaging, displays or logos
  • May use variety of mediums to achieve artistic or decorative effects

VERIFICATION OFFICER

ELECTORAL COMMISSION
12.2012 - 12.2012
  • To offer assistance in verifying the identity of eligible voters who turn up at the polling station to vote by using a verification machine

Education

HIGHER NATIONAL DIPLOMA - COMPUTER SCIENCE

TAMALE TECHNICAL UNIVERSITY
06.2020

BASIC EDUCATION EXAMINATION COUNCIL -

BISHOP'S R/C JUNIOR SECONDARY SCHOOL
02.2020

DEGREE - COMPUTER SCIENCE

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
01.2016

INFORMATION COMMUNICATION TECHNOLOGY -

NEW LIFE COLLEGE
01.2012

BUSINESS ACCOUNTANCY -

BUSINESS SENIOR SECONDARY SCHOOL
01.2007

Skills

  • Help Desktop Support
  • Salesforce
  • Computer Hardware maintenance and troubleshooting
  • Computer Software maintenance and troubleshooting
  • Computer Network Maintenance and troubleshooting
  • BMC Ticketing System
  • Research Officer
  • Microsoft Windows - Professional
  • Macintosh Operating System - Intermediate
  • Android Operating System - Professional

Certification

COUSERA GOOGLE IT SUPPORT PROFESSIONAL, Technical Support Fundamentals, The Bits and Bytes of Computer Networking, Becoming an Operating System Power User, System Administration and IT Infrastructure Service

Personal Information

  • Age: 36
  • Number of Children: 3
  • Date of Birth: 07/13/88
  • Marital Status: Married

Operatingsystems

  • Microsoft Windows, Professional
  • Macintosh Operating System, Intermediate
  • Android Operating System, Professional

Languages

  • English, Fluent
  • Dagbani, Native
  • Twi, Elementary

References

  • Mr. Tahiru Mumin Damba, Country Manager, International Development Enterprise Ghana (iDE Ghana), 0243800509 / 0206319090
  • Mr. Sobul-Haque Fuseini, District Coordinating Director, Mion District Administration, 0246222439
  • Mr. Abubakari Aziz Danaa, Head of Computer Science Department, Tamale Polytechnic, 0245189162 / 0209336305

Hobbies and Interests

  • Research
  • Reading
  • Soccer

Training

  • GhNOG - 8 Network Management, 09/22/14 - 09/26/14, Learnt how to use Linux to manage a network using eight (8) network tools.
  • Leading Transformation, 02/12/18 - 02/16/18, Training by Whitten and Roy Partnership.
  • Workshop on Data Management, Graphics and Mapping, 08/30/19 - 09/01/19, Using R, Stata and CSPro.

Timeline

Managing Director

WUNPINI SANITECH ENGINEERS LTD
09.2020 - Current

Assistant Management Information System (MIS)

MION DISTRICT ADMINISTRATION
06.2020 - Current

Market Analyst

INTERNATIONAL DEVELOPMENT ENTERPRISE GHANA (iDE Ghana)
04.2017 - 04.2020

TEAM LEADER

INNOVATIONS FOR POVERTY ACTIONS (Escaping Poverty)
07.2016 - 07.2016

IT Service Desk Assistant

MTN Ghana
01.2016 - 07.2016

IT Manager

ILA ENGINEERING CO. LTD
03.2014 - 04.2014

Hardware and Network Administrator

GM CLASSIC PRINTS LIMITED
06.2013 - 10.2013

DATA ENTRY

NATIONAL IDENTIFICATION AUTHORITY
06.2013 - 06.2013

VERIFICATION OFFICER

ELECTORAL COMMISSION
12.2012 - 12.2012

GRAPHIC DESIGNER

CITY PRINTING PRESS
01.2012 - 01.2013

HIGHER NATIONAL DIPLOMA - COMPUTER SCIENCE

TAMALE TECHNICAL UNIVERSITY

BASIC EDUCATION EXAMINATION COUNCIL -

BISHOP'S R/C JUNIOR SECONDARY SCHOOL

DEGREE - COMPUTER SCIENCE

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY

INFORMATION COMMUNICATION TECHNOLOGY -

NEW LIFE COLLEGE

BUSINESS ACCOUNTANCY -

BUSINESS SENIOR SECONDARY SCHOOL

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