Yvonne Ashley Adokailey Allotey
ACCRA
Summary
My objective in life is to build a career that offers challenge and growth with opportunities to enrich my knowledge and skills while contributing my best to the organization I work for.
Overview
7
7
years of professional experience
Work History
Assistant Human Resources Manager
El-Sayus Company Ltd
Accra
11.2023 - Current
- Maintained accurate records of all HR-related documents such as contracts, job postings and personnel files.
- Reviewed resumes from external applicants against job requirements to determine suitability for open positions.
- Provided guidance and advice to employees regarding personnel matters such as grievances, disciplinary actions and performance issues.
- Organized company events such as team-building activities or holiday parties.
- Conducted recruitment processes, including screening resumes and interviewing candidates.
- Coordinated employee training sessions for both new hires and existing staff members.
- Followed federal and state regulations when filing documents for staff.
Administrative Assistant
El-Sayus Company Ltd
Accra
10.2023 - Current
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Proofread content for typo-free emails and documentation.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Answered questions from customers regarding products and services offered by the company.
- Handled confidential documents in an organized fashion according to established protocol.
- Developed and maintained filing systems for confidential documents and records.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Intern
La Palm-royal beach hotel
06.2022 - 08.2022
- Performed Housekeeping tasks like changing of linens, cleaned and prepared washrooms, public areas for events
- Assisted in rooms check
- Assisted in the kitchen
- Made proforma invoice for clients
- Assisted in field work
- Prepared rack agreements for companies
- Made and received phone calls from people or guests seeking information about the hotel rates and banqueting rates
- Prepared MOUs for companies and individuals
- Assisted in the reopening and promoting of the Equator bar
- Work in-hand with Front Office involving reservations
- Made banquet bookings and reservations for guests.
National Service Personnel(Customer Service personnel)
Ghana Tourism Authority
09.2020 - 09.2021
- Made and received phone calls from people seeking information about tourist sites, hotels, and complains
- Prepared weekly reports on calls received
- Assisted with a new project called the Visit Ghana app
- Informed hotels about the new app via calls
- Trained hotel personnel on the usage of the app
- Prepared daily reports of guests(clients) complaints from various sites.
Intern
Trust Hospital
06.2017 - 08.2017
- Prepared meals for patients in the kitchen
- Assisted in taking inventory
- Visited wards to serve patients.
Packing Assistant
Luxury Branding and Gifting
12.2021
- Packaged gifts and hampers for companies and individuals
- Assisted with sales
- Assisted in taking inventory
- Managed delivery of finished goods
- Undertook the-day-to-day dispatch activities
- Ensured the accuracy of customer orders
- Aided clients to pick the best gifts for their hampers.
Education
Btech in Hospitality Management -
HND in Hospitality Management -
Senior Secondary School Certificate Examination -
Btech in Hospitality Management -
HND in Hospitality Management -
Senior Secondary School Certificate Examination -
Skills
- Interviewing techniques
- Data Entry
- Filing
- Memo preparation
- Calendar Management
- Office Administration
- Report Writing
- Mail handling
- Appointment Scheduling
- Meeting planning
- Minute Taking
- Proofreading
- Database entry
- File Organization
- Microsoft
References
This will be given upon request.
Hobbies and Interests
Reading, Dancing, Singing and Drawing.
Timeline
Assistant Human Resources Manager - El-Sayus Company Ltd
11.2023 - Current
Administrative Assistant - El-Sayus Company Ltd
10.2023 - Current
Intern - La Palm-royal beach hotel
06.2022 - 08.2022
Packing Assistant - Luxury Branding and Gifting
12.2021
National Service Personnel(Customer Service personnel) - Ghana Tourism Authority
09.2020 - 09.2021
Intern - Trust Hospital
06.2017 - 08.2017
Accra Technical University - Btech in Hospitality Management,
Accra Technical University - HND in Hospitality Management,
Achimota Secondary School - Senior Secondary School Certificate Examination,
Accra Technical University - Btech in Hospitality Management,
Accra Technical University - HND in Hospitality Management,
Achimota Secondary School - Senior Secondary School Certificate Examination,
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