Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
YVONNE AKUA ACHIAA

YVONNE AKUA ACHIAA

DUBAI

Summary

Experienced culinary professional successful at producing high-quality, from-scratch jams, creams, sauces and pastries. Focused on providing customers with delicious, quality desserts. Systematic, resourceful and bringing top skills in communication and work delegation. Resourceful room attendant offering several years of efficient housekeeping services. Well-versed in hospitality industry best practices. Detail-oriented with complete knowledge of cleaning equipment, solvents and chemicals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Housekeeping Room Attendant

TOWERS ROTANA HOTEL
DUBAI
07.2022 - Current
  • Communicated effectively with co-workers regarding job progress throughout each shift.
  • Followed safe operating procedures while working around heavy machinery and equipment such as dozers, backhoes, rollers and other vehicles.
  • Reported any issues or problems that may have occurred during operations immediately.
  • Conducted routine maintenance on parts such as filters, hoses, belts, that were used in conjunction with the machine.
  • Performed pre-operational inspection on equipment prior to use.
  • Utilized various attachments to perform various tasks including digging trenches, pushing piles of dirt and clearing debris.
  • Cleaned and sanitized guest rooms to maintain high hygiene standards.
  • Restocked supplies such as toiletries and linens in designated areas.
  • Reported maintenance issues to ensure prompt resolution for guest comfort.
  • Assisted in training new staff on cleaning procedures and hotel policies.
  • Organized cleaning schedules to optimize room turnover efficiency.
  • Managed lost and found items according to hotel policy and procedures.
  • Maintained equipment cleanliness and functionality for optimal performance.

Hotel Room Attendant

Lancaster Plaza Hotel,
06.2018 - 06.2022
  • Assisted guests with requests to enhance their experience.
  • Collaborated with team members to complete cleaning tasks efficiently.
  • Adhered to safety and sanitation standards throughout the hotel.
  • Provided support during peak times to meet guest needs effectively.
  • Cleaned guest rooms, including making beds, replenishing linens, cleaning bathrooms and vacuuming.
  • Provided excellent customer service by greeting guests warmly upon arrival and departure.

Education

WASSCE -

 High School From 2012 To June 2015
Odumase,Ghana
01-2012

Skills

  • Team collaboration
  • Effective communication
  • Detail orientation
  • Cleaning techniques
  • Physical mobility and stamina to do all tasks

Certification


  • WASSCE

Languages

English
First Language
English
Intermediate (B1)
B1

Timeline

Housekeeping Room Attendant

TOWERS ROTANA HOTEL
07.2022 - Current

Hotel Room Attendant

Lancaster Plaza Hotel,
06.2018 - 06.2022

WASSCE -

 High School From 2012 To June 2015

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YVONNE AKUA ACHIAA