Hi, I’m
YVETTE ASEYE ALORYI
ACCRA
Summary
Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.
Overview
4
years of professional experience
1
Certification
Work History
DSTRCT 24 MAD CLUB
CLUB HOSTESS
05.2023 - Current
Job overview
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Accommodated special seating requests for guests to enhance satisfaction.
- Completed daily side work and opening and closing duties without fail.
RICHARD NOVATI CATHOLIC HOSPITAL
CLINICAL INTERNSHIP
03.2022 - 06.2022
Job overview
- Implemented [Type] treatment modalities to achieve positive outcomes for patients while working under direct supervision of clinical director.
- Provided quick crisis intervention strategies to assist clients with emergencies.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
SOGAKOPE DISTRICT HOSPITAL
CLINICAL INTERNSHIP
10.2021 - 12.2021
Job overview
- Developed effective discharge plans for clients to help maintain positive health outcomes.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitated personal hygiene management, feeding and ambulation.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Upheld infection control and prevention policies across different patient-facing areas.
GHANA COMMERCIAL BANK
G-MONEY AMBASSADOR
03.2020 - 06.2020
Job overview
- Counted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.
- Received payments via cash, check, credit cards, vouchers and automatic debits and issued receipts, refunds, credits or change due to customers.
- Handled team member cash outs, reported discrepancies and maintained precise financial records.
- Greeted and served customers professionally, operated cash registers and sanitized checkout area after each customer.
- Answered customers' financial questions completely and accurately to cultivate trusting and loyal relationships with clients.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
NURSES TRAINING COLLEGEHO
CERTIFICATE from NURSING ASSISTANT PREVENTIVE
12.2022
ST CATHERINE OF SEINA GIRLS SENIOR HIGH SCHOOLAGBAKOPE
WASSCE from GENERAL SCIENCE
05.2018
Skills
- Wheelchair Support
- Special Dietary Requirements
- Menu Memorization
- Price Memorization
- Guest Experience Management
- Table Setting Arrangements
- Cleaning and Sanitation
- Post-Traumatic Stress Management
- Intake Procedures
- Patient Examination
- Disease Prevention
- Height and Weight Measurement
- Nursing Assistance
- Coaching and Mentoring
- Product Knowledge
- Data Entry
- Time Management Skills
- Invoice Preparation
- Strategic Planning
Certification
- CNA - Certified Nursing Assistant
Languages
English
Advanced (C1)
Timeline
CLUB HOSTESS
DSTRCT 24 MAD CLUB
05.2023 - Current
CLINICAL INTERNSHIP
RICHARD NOVATI CATHOLIC HOSPITAL
03.2022 - 06.2022
CLINICAL INTERNSHIP
SOGAKOPE DISTRICT HOSPITAL
10.2021 - 12.2021
G-MONEY AMBASSADOR
GHANA COMMERCIAL BANK
03.2020 - 06.2020
NURSES TRAINING COLLEGE
CERTIFICATE from NURSING ASSISTANT PREVENTIVE
ST CATHERINE OF SEINA GIRLS SENIOR HIGH SCHOOL
WASSCE from GENERAL SCIENCE
- CNA - Certified Nursing Assistant
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