Dynamic professional with a proven track record at Stanbic Bank Ghana Limited, excelling in customer service and compliance. Leveraged exceptional communication skills and a strong work ethic to enhance banking operations and client satisfaction. Achieved significant improvements in transaction accuracy and fraud detection, contributing to a safer, more efficient banking environment.
Integrated customer base with Banks electronic platforms.
Managed resolution of service disruptions for internet and mobile banking.
Processed and approved taxpayer tax credit certificates.
Enhanced customer experience with thorough product knowledge and prompt assistance.
Handling The branch Deposit mobilisation agenda.
Enhanced skills development of newly hired Moby-Tellers.