Yussif Musah
Accra
Summary
Achieved streamlined security and customer satisfaction at Skyworld Cable Network by integrating advanced access control and CCTV systems, enhancing entry processes, and excelling in emergency response readiness. Demonstrated strong work ethic and excellent communication, significantly improving operational efficiency and client trust. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
providing accurate signals for clients to their set top boxes on cable, satellite and terrestrial tv channels at homes nd offices.
Overview
18
18
years of professional experience
Work History
Automated Gate Sytems
Skyworld Cable Network
06.2013 - Current
- Streamlined entry processes for quicker access, effectively managing guest volume during peak hours.
- Managed time efficiently while multitasking during high-pressure situations to maintain optimal gate operations.
- Exceled in cross-functional teamwork by supporting colleagues whenever assistance was needed during busy periods or staff shortages.
- Enhanced visitor experience by providing friendly and efficient service at the entrance gate.
- preventing unauthorized persons from entring clients premises
- create a convinience access to your easy gate open by the use of remote control.
Field Technician Satellite Installer
Media7 Group of Companies
03.2009 - Current
- Optimized scheduling efficiency by accurately estimating job duration times while considering potential complications or challenges that may arise during installations.
- Assisted in troubleshooting connectivity issues remotely, resolving problems quickly and minimizing downtime for customers.
- Maximized system functionality for clients by customizing settings based on their specific needs and preferences.
- Maintained high-quality work standards by adhering to industry regulations and company guidelines during installations.
- Provided outstanding customer service from initial contact through post-installation support, establishing long-lasting relationships built on trust.
- Supported company growth through diligent documentation of completed installations, contributing valuable data for future improvements and training purposes.
- Exceeded customer expectations with exceptional communication skills, explaining technical concepts clearly and concisely throughout the installation process.
- Demonstrated commitment to professional development by staying current on industry trends, emerging technologies, and best practices in satellite installation techniques.
- Increased customer satisfaction ratings through diligent follow-up calls after installation completion, ensuring all systems were functioning optimally and addressing any outstanding concerns.
- Ensured client safety by properly grounding all equipment during installations, minimizing electrical hazards.
- Installed wiring, cabling and networking hardware on customer premises.
- Responded to service requests during and after business hours.
- Installed and configured new devices and system components.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
Access Control & CCTV Installer
Skyworld Cable Network
Accra
01.2007 - Current
- Ensured seamless integration of CCTV and access control systems, optimizing overall security performance.
- Minimized system downtime through regular maintenance checks and prompt resolution of issues.
- Established trust among clientele by consistently delivering high-quality workmanship within agreed-upon timeframes.
- Educated clients on best practices for utilizing their newly installed CCTV and access control systems effectively.
- Improved surveillance capabilities by integrating advanced CCTV cameras into existing security infrastructure.
- Collaborated with cross-functional teams to design comprehensive security strategies for diverse organizations.
- Enhanced security by installing state-of-the-art access control systems in various facilities.
Road Construction Laborer
Misurata General Company for Roads and Asphalts
Misurata, Libya
02.2021 - 10.2023
- Aided in the preparation of construction sites, clearing debris, setting up necessary equipment, and organizing materials for efficient workflow.
- Contributed to successful road construction projects, performing various labor-intensive duties as required.
- Participated in essential road repair tasks such as asphalt paving, concrete pouring, grading, and compacting surfaces for optimal results.
- Assisted with the installation of drainage systems or utility lines within roadways according to specified plans or regulations for functionality purposes.
Education
Access Control And CCtv Training
Hikvision Africa Training Spark
02.2024
No Degree -
Multichoice Ghana Satellite Installers Training
05.2021
High School Diploma -
Cambridge International College
United Kingdom10.2002
Associate of Science - General Science
Ghana Senior High School
Tamale, Ghana09.1998
Skills
- Strong Work Ethic
- Security awareness
- Emergency response readiness
- Cultural Sensitivity
- Incident Reporting
- Reliable and Responsible
- Punctuality
- Schedule Coordination
- Surveillance
- Data Entry
- Access point monitoring
- Pattern Recognition
- Intrusion Detection
- Excellent Communication
Languages
English
Advanced (C1)
Arabic
Intermediate (B1)
Russian
Elementary (A2)
Timeline
Road Construction Laborer
Misurata General Company for Roads and Asphalts
02.2021 - 10.2023
Automated Gate Sytems
Skyworld Cable Network
06.2013 - Current
Field Technician Satellite Installer
Media7 Group of Companies
03.2009 - Current
Access Control & CCTV Installer
Skyworld Cable Network
01.2007 - Current
Access Control And CCtv Training
Hikvision Africa Training Spark
No Degree -
Multichoice Ghana Satellite Installers Training
High School Diploma -
Cambridge International College
Associate of Science - General Science
Ghana Senior High School