Yusif Ishaq
Accra
Summary
Compassionate community and social service specialist with background in developing and implementing programs that serve diverse populations. Skilled in crisis intervention, case management, and program development to address various social issues. Demonstrated ability to build strong relationships with community members and stakeholders leading to enhanced support networks and improved outcomes for clients. Have made significant contributions to team efforts through innovative problem-solving and commitment to continuous improvement in service delivery.
Conscientious Public Service Worker known for high productivity and efficient task completion. Possess specialized skills in community outreach, public safety protocols, and crisis management. Thrive using strong communication, teamwork, and problem-solving abilities to excel in dynamic public service environments.
Overview
8
8
years of professional experience
Work History
Public Service Worker
C.E.O Precious Minerals Marketing Company
Accra
01.2025 - Current
- Maintained records of all transactions, communications, and activities regarding public service operations.
- Analyzed feedback from customers and clients regarding their experiences with the organization's services.
- Managed appointments, meetings and events related to public service operations.
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Selling Manager
Infinite Hardwares Company Limited
Accra
03.2017 - 01.2020
- Collaborated closely with marketing teams to develop promotional campaigns that would drive revenue growth.
- Identified areas of improvement in current operations based on customer feedbacks received.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Directed and coordinated products, services and sales activities.
- Researched industry best practices related to sales process optimization and implementation.
- Used change methodologies to increase sales and led projects for increased productivity.
- Conducted regular meetings with the sales team to review goals and objectives set for each quarter and year.
- Built sales forecasts and schedules to reflect desired productivity targets.
Education
High School Certificate -
Obuasi Secondary Technical School
Adansi Obuasi09-2008
Skills
- Data entry proficiency
- Cross-cultural sensitivity
- Strong interpersonal skills
- Reliability
- Task prioritization
- Public speaking
- Team collaboration
- Continuous improvement
- Social research
- Effective communication
- Professionalism and integrity
Languages
English
First Language
Timeline
Public Service Worker
C.E.O Precious Minerals Marketing Company
01.2025 - Current
Selling Manager
Infinite Hardwares Company Limited
03.2017 - 01.2020
High School Certificate -
Obuasi Secondary Technical School