Young Sage

Caregiver

William Kumi Acheampong

Accra

12.2023 - 12.2031

Greeted customers promptly and responded to questions.
Scanned items and checked pricing on cash register for accuracy.
Greeted customers and answered any questions they had about the store's products and services.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Answered customer questions and provided store information.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Processed refunds for worn, damaged and broken merchandise.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Identified discrepancies between actual count and register balance; made corrections accordingly.
Helped customers find specific products, answered questions, and offered product advice.
Delivered high level of customer service to patrons using active listening and engagement skills.
Discounted purchases by scanning and redeeming coupons.
Learned roles of other departments to provide coverage and keep store operational.
Welcomed customers, offering assistance to help find store items.
Built and maintained productive relationships with employees.
Verified customer age requirement for alcohol or tobacco purchases.
Performed other duties as assigned by management.
Counted and balanced cashier drawers.
Followed company security procedures for handling large sums of money.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Processed sales transactions to prevent long customer wait times.
Helped with purchases and signed customers up for rewards program.
Answered customers' questions and provided information on store procedures or policies.
Balanced daily transactions on a computerized point-of-sale system.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Conducted price checks for special orders or discounts as requested by customers.
Adhered to social distancing protocols and wore mask or face shield.
Worked closely with front-end staff to assist customers.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Collected payments and provided accurate change.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Assisted customers over the phone regarding store operations, product information and order placement.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Processed returned merchandise by strictly following store return and exchange procedures.
Ensured compliance with all safety regulations within the store environment.
Processed returns and exchanges of merchandise in accordance with store policies.
Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Processed customer payments quickly and returned exact change and receipts.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Accepted cash and credit card payments, issued receipts and provided change.
Operated cash register or POS system to receive payment by cash, check and credit card.
Answered customer inquiries regarding store policies and procedures.
Offered customers carry-out service at completion of transaction.
Stocked shelves with merchandise when needed.
Answered phone calls to assist customers with questions and orders.
Trained new team members in cash register operation, stock procedures, and customer services.
Used suggestive selling techniques to promote add-on sales.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Maintained work area and kept cash drawer organized.
Recognized by management for providing exceptional customer service.
Planned and completed group projects, working smoothly with others.
Answered [Number] calls per shift to assist with customer questions and concerns.
Worked with cross-functional teams to achieve goals.
Delivered products to customer locations on time.
Maintained schedule of class assignments to meet deadlines.
Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Prioritized and organized tasks to efficiently accomplish service goals.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Modified existing software systems to enhance performance and add new features.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Maintained updated knowledge through continuing education and advanced training.
Achieved cost-savings by developing functional solutions to problems.
Collaborated with others to discuss new opportunities.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Assisted with customer requests and answered questions to improve satisfaction.
Identified needs of customers promptly and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Issued receipts, refunds, credits or change due to customers.
Maintained current knowledge of store promotions to highlight sales to customers.
Checked personal identifications during alcohol and tobacco sales.
Trained new caregivers on best practices and client handling techniques.
Supported bathing, dressing and personal care needs.
Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.

Summary

Overview

Work History

Domestic Helper

Caregiver

Education

Skills

Timeline

Domestic Helper

Caregiver

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