Summary
Overview
Work History
Education
Skills
Timeline
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Sumaya Ibrahim

Shropshire England

Summary



Dedicated and meticulous healthcare professional and support worker with exceptional communication skills, empathetic personality, and proven experience collaborating with multidisciplinary teams across various healthcare departments to deliver personalized care and support, enhancing patients' health outcomes. Highly effective in educating patients on health matters, promoting independence, managing medication, and guiding recovery activities. Skilled in supporting patients with diverse needs, medical conditions, and abilities while monitoring progress. Comfortable working one-on-one with individuals of all ages and abilities, maintaining accurate records, and achieving shared goals. Knowledgeable about residential care legislation, health and safety standards, and committed to respecting patients' autonomy, aspirations, and individuality. Honest, transparent, and dedicated to providing high-quality care, comfort, and unwavering support to patients, families, and caregivers, prioritizing their well-being and empowerment.

Overview

2025
2025
years of professional experience

Work History

ec. 2023 -NHS Swansea Health Board (Nurses Agency Support Worker)



- Assisting with daily living activities, skill development, and personal care

- Monitoring and recording patients' physical and mental health, identifying changes and concerns

- Offering emotional support, companionship, and therapeutic engagement

- Maintaining accurate records, observing progress, and reporting concerns

- Utilizing specialized equipment, such as blood pressure monitors, to track health status

- Ensuring safe patient handling, transfers, and positioning

- Supporting vulnerable populations, including those with learning disabilities, challenging behaviors, and mental health conditions.

Care Support Worker

Hillcrest Manor
06.2024 - Current


  • Administered medication as prescribed by healthcare providers, ensuring proper dosage and adherence to treatment plans.
  • Enhanced patient comfort by providing personalized care and support tailored to individual needs.
  • Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
  • Established rapport with clients and families to foster open communication and trust.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Completed regular check-ins and progress report for each client.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.

Care Support Worker

Komplex Health Care
01.2024 - 05.2024



- Assisting nurses with patient care and daily living activities

- Delivering personalized care to patients, including hygiene and grooming support

- Supporting patients during mealtimes, promoting nutrition and well-being

- Maintaining a clean and safe environment through medical waste disposal and general cleaning duties

- Assisting patients with personal hygiene tasks, such as showering, bathing, and dental care

- Offering emotional support and companionship through friendly conversations and social interaction

- Maintaining accurate records of care delivered and observations, ensuring continuity of care.

Healthcare Assistant

Medigig Agency
10.2023 - 03.2024
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.
  • Supported nursing staff with care of incontinent patients and promotion of continence care.

Picking and Packing Car Heater Core

DENSO MANUFACTURING COMPANY
09.2023 - 11.2023

. Picking and packing

.heater core

  • Enforced health and safety protocols to promote safe working environment.
  • Enhanced packing accuracy by closely monitoring team performance and providing ongoing training.

Health Care Assistant

MAB Hospital
04.2022 - 07.2022



- Assessing and addressing patients' behavioral and emotional challenges to enhance their overall well-being

- Providing attentive care, attending to daily needs, and supporting domestic tasks such as meal preparation and laundry

- Collaborating with clients' families to develop effective support strategies

- Ensuring seamless compliance with safeguarding protocols for vulnerable clients

- Designing personalized lifestyle plans for adults with dementia

- Delivering direct care services, including personal hygiene, mobility assistance, and daily living support

- Empowering clients to engage in leisure activities and access community resources, while adhering to internal guidelines and regulatory standards.

Education

Bachelor Of Education - Community Based Rehabilitation And Disability

University Of Education,Winneba
Winneba, Ghana
08.2023

High School Diploma - General Arts

Sekyedomasi Senior High School
Sekyedomase
05.2018

Skills

  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Active listening

Timeline

Care Support Worker

Hillcrest Manor
06.2024 - Current

Care Support Worker

Komplex Health Care
01.2024 - 05.2024

Healthcare Assistant

Medigig Agency
10.2023 - 03.2024

Picking and Packing Car Heater Core

DENSO MANUFACTURING COMPANY
09.2023 - 11.2023

Health Care Assistant

MAB Hospital
04.2022 - 07.2022

Bachelor Of Education - Community Based Rehabilitation And Disability

University Of Education,Winneba

High School Diploma - General Arts

Sekyedomasi Senior High School
Sumaya Ibrahim