Yebua Nortey
Food and Beverages Expert
Tema,AA
Summary
Results-driven Food Safety Specialist with proven skills in food safety audits, HACCP compliance, and sanitation monitoring. Committed to enhancing compliance documentation and developing training programs that elevate operational standards.
Overview
14
14
years of professional experience
Work History
Food Safety Specialist
Wilatta Ghana Limited
Tema
08.2024 - Current
- Conducted food safety audits and inspections to ensure compliance with regulations.
- Developed and implemented food safety training programs for staff and management.
- Monitored sanitation practices in food handling and preparation areas for adherence.
- Collaborated with cross-functional teams to improve food safety protocols and procedures.
- Investigated food safety incidents, documenting findings, and recommending corrective actions.
- Collaborated with internal teams including marketing, sales, research and development in order identify opportunities for improving existing processes and procedures related to food safety standards.
- Advised management on emerging food safety trends and best practices for operations.
- Maintained records of inspections, audits, and training sessions for regulatory purposes.
- Developed comprehensive food safety plans for various types of food operations.
- Identified areas where additional controls are needed to reduce risk of contamination or adulteration of processed foods.
- Monitored environmental conditions within processing facilities to ensure safe working conditions for employees and consumers.
- Performed regular reviews of company records such as ingredient lists, process flow diagrams, SOPs, HACCP plans.
- Investigated consumer complaints related to product quality and potential health risks associated with contaminated foods.
Food Service Supervisor
L&M Catering Services(Africa Games)
Accra
03.2023 - 08.2024
- Supervised daily operations of food service team in high-volume environment.
- Scheduled employee shifts to ensure adequate coverage during peak hours.
- Trained new staff on food safety and customer service protocols.
- Monitored inventory levels and ordered supplies to meet demand.
- Conducted regular inspections to maintain cleanliness and compliance standards.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Resolved customer complaints swiftly to enhance dining experience.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Implemented training programs to improve team performance and service quality.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Scheduled staff shifts, monitored attendance, and managed payroll records.
- Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
- Ordered necessary supplies from approved vendors to maintain adequate stock levels.
- Oversaw work and guest areas to provide clean, tidy, and properly sanitized facilities according to established guidelines.
Kitchen Supervisor
Qatar Aircraft Catering Company
Accra
06.2019 - 03.2023
- Supervised kitchen staff to ensure efficient meal preparation and service.
- Coordinated food safety practices and compliance with health regulations.
- Managed inventory levels and ordered supplies for daily operations.
- Implemented quality control measures to maintain food presentation standards.
- Trained new employees on kitchen procedures and safety protocols.
- Facilitated communication between kitchen staff and front-of-house teams for service coordination.
- Ensured all kitchen staff adhered to food safety and sanitation regulations.
- Collaborated with management to optimize workflow efficiency in food production.
- Oversaw equipment maintenance to ensure safe operation in the kitchen.
- Oversaw food preparation, production and presentation according to quality standards.
- Maintained a clean working environment by delegating tasks appropriately among staff members.
Food and Beverage Server
Neha Catering Services
Accra
05.2012 - 06.2019
- Provided excellent customer service to enhance dining experiences.
- Served food and beverages promptly at catered events.
- Maintained cleanliness and organization of dining areas.
- Assisted in menu planning and setup for special occasions.
- Collaborated with kitchen staff to ensure timely service delivery.
- Handled customer inquiries and resolved complaints effectively.
- Supported team members during high-volume service periods.
- Followed health and safety regulations in food handling practices.
- Followed proper sanitation standards when handling food and beverage items.
- Provided exceptional service to high volume of daily customers.
- Completed opening and closing checklists to ensure smooth restaurant operations.
Education
Some College (No Degree) - Food Safety Management
Qatar Airways Training School
Doha, QatarSome College (No Degree) - Catering Operations
Qatar Airways Training School
Doha,QatarSkills
- Food safety audits
- HACCP compliance
- Risk assessment
- Sanitation monitoring
- Compliance documentation
- Food service management
- Food preservation
Accomplishments
Award in Food Safety Management
Timeline
Food Safety Specialist
Wilatta Ghana Limited
08.2024 - Current
Food Service Supervisor
L&M Catering Services(Africa Games)
03.2023 - 08.2024
Kitchen Supervisor
Qatar Aircraft Catering Company
06.2019 - 03.2023
Food and Beverage Server
Neha Catering Services
05.2012 - 06.2019
Some College (No Degree) - Food Safety Management
Qatar Airways Training School
Some College (No Degree) - Catering Operations
Qatar Airways Training School