Yeboah Sussana
Accra
Summary
Dynamic and dedicated professional with extensive experience in customer service at Binkabi Restaurant. Proven ability to build strong customer relationships and handle cash transactions with precision. Recognized for exceptional teamwork and communication skills, consistently enhancing guest satisfaction and loyalty in fast-paced environments. Committed to maintaining high standards of professionalism and courtesy.
Overview
1
1
year of professional experience
Work History
Cashier
Binkabi Restaurant
09.2024 - 01.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Restaurant Waitress
Olive Garden Fienkost
04.2024 - 09.2024
- Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Waitress
Barbar Restaurant
01.2024 - 04.2024
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Bachelor Of Arts - Arts
University Of Cape Coast
Cape Coast Wassce - General Arts
Asamankess Senior High School
Asamankese06.2018
General Studies -
Elshaddai Junior High School
Oda06.2015
Skills
- Cash handling
- Time management skills
- Customer service excellence
- Money handling
- Reliability and punctuality
- Customer relations
- Written and verbal communication
- POS systems
Timeline
Cashier
Binkabi Restaurant
09.2024 - 01.2025
Restaurant Waitress
Olive Garden Fienkost
04.2024 - 09.2024
Waitress
Barbar Restaurant
01.2024 - 04.2024
Bachelor Of Arts - Arts
University Of Cape Coast
Wassce - General Arts
Asamankess Senior High School
General Studies -
Elshaddai Junior High School
Similar Profiles
Helen De MeioHelen De Meio
Waiter at Avalon Restaurant and Bowery RestaurantWaiter at Avalon Restaurant and Bowery Restaurant
TEZDZHAN TURGAY SYULEYMANTEZDZHAN TURGAY SYULEYMAN
Depot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANTDepot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANT
Francisco CuevasFrancisco Cuevas
Senior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of WhitestoneSenior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of Whitestone
Michael Atsu AmetamehMichael Atsu Ametameh
Manager, Service Acquisition at Halges Financial Technologies Ltd (Korba)Manager, Service Acquisition at Halges Financial Technologies Ltd (Korba)
David AfolayanDavid Afolayan
Professional Photographer at David AfolayanProfessional Photographer at David Afolayan