Yayra Mottey
Accra,Ghana
Summary
Results-driven professional with expertise in project planning and management, stakeholder engagement, and risk mitigation. Demonstrates proficiency in budget management, Tableau, and Microsoft Excel to optimise resources and deliver strategic alignment across cross-functional teams. Adept at problem-solving and analytical thinking to address complex challenges while ensuring seamless collaboration and communication. Committed to leveraging skills to drive impactful outcomes and support organisational growth.
Overview
13
13
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work History
Project Management Officer
CalBank Ghana
Accra
05.2024 - 04.2025
- Spearheaded a critical upgrade to the bank’s data center power system, implementing dual power sources to enhance redundancy and operational reliability, ensuring alignment with the bank’s continuity and performance standards
- Assisting with the implementation of the bank’s core banking software, Temenos (T24 Release 23), by closely monitoring milestones, deliverables, and managing risks to prevent delays for the scheduled go-live date
- Overseeing the implementation of the Learning Management System project for the bank, ensuring meticulous project planning and timely delivery within the agreed budget
- Leading the implementation of the Customer Journey Mapping project, focusing on optimizing customer interactions with bank systems by driving efficient process improvements
- Leading the development of an end-to-end performance management system, aligning with the bank’s strategic objectives to improve staff performance, development, and overall engagement
- Currently overseeing the IFRS 9 Expected Credit Loss project, ensuring compliance with financial reporting standards by enhancing the bank's risk management framework and aligning with industry regulatory requirements
Project Manager
National Investment Bank
Accra
01.2021 - 04.2024
- Managed the Bank of Ghana project for Monthly All Financial (MAFI) reports, involving the cleansing of customer data to ensure timely and successful report submissions
- Successfully led the implementation of the bank’s Mobile App, coordinating the pilot phase with staff and preparing for public rollout
- Proactively monitored milestones and deliverables during the upgrade of the bank’s banking software, Temenos (T24 Release 21), ensuring project objectives were met on time and within budget, resulting in a successful go-live on April 4, 2022
- Defined project scope and objectives in collaboration with internal and external stakeholders, ensuring technical feasibility and obtaining necessary approvals
- Presented comprehensive progress reports to stakeholders, highlighting project status, risks, and mitigation strategies to facilitate informed decision-making
- Conducted regular team meetings to discuss project updates, provide feedback, and reinforce project goals, fostering a cohesive and motivated team environment
Relationship Manager (Private Banking)
National Investment Bank
Accra
08.2014 - 12.2020
- Cultivated and developed profitable relationships with a diverse client base, aligning with the bank’s strategic objectives
- Created and executed detailed relationship plans and calling schedules, resulting in enhanced client engagement and satisfaction
- Handled challenging customer concerns with tact and diplomacy, maintaining a calm and professional demeanor
- Informed customers about special pricing opportunities and bank offerings, driving upsell and cross-sell initiatives
- Managed cash operations, including loading, balancing, and reconciling ATM cash supplies to ensure accuracy and security
Ticketing and Sales Executive
African World Airlines
Accra
03.2014 - 07.2014
- Maintained client relationships and generated referrals by swiftly addressing customer complaints, delivering value, and ensuring high-quality service
- Handled ticket transactions, processed payments, adjustments, and issued receipts efficiently
Fidelity Sales Ambassador
Fidelity Bank
Accra
10.2013 - 02.2014
- Engaged in networking events to promote service offerings and connect with potential clients
- Resolved customer concerns promptly, enhancing client satisfaction and retention
National Service Personnel
Ghana Ports and Harbor Authority
Tema
09.2012 - 08.2013
- Operated in the printing press, managing tasks such as stitching collated receipts, invoices, calendars, fuel coupons, and import/export toll coupons
Education
MBA - Business Administration
Cass European Institute of Management Studies
Certificate in Business Administration - Business Administration
Ghana Institute of Management and Public Administration
Bachelor of Arts - Textiles
Kwame Nkrumah University of Science and Technology
Senior High School Certificate - Visual Arts
OLA Senior High School
Skills
- Project Planning and Management
- Stakeholder Engagement and Communication
- Risk Management and Mitigation
- Budget Management
- Tableau
- Cross-Functional Collaboration
- Strategic Alignment
- Microsoft Excel
- Problem-solving and analytical skills
Certification
- Project Management Professional Agile Certified Practitioner (PMP ACP), 12/01/25, Project Management Institute
- Data Analytics, 12/01/22, Hibreed Station Inc. - Canada
- Project Management Professional (PMP), 12/01/21, Project Management Institute
Custom
Available on request
Timeline
Project Management Officer
CalBank Ghana
05.2024 - 04.2025
Project Manager
National Investment Bank
01.2021 - 04.2024
Relationship Manager (Private Banking)
National Investment Bank
08.2014 - 12.2020
Ticketing and Sales Executive
African World Airlines
03.2014 - 07.2014
Fidelity Sales Ambassador
Fidelity Bank
10.2013 - 02.2014
National Service Personnel
Ghana Ports and Harbor Authority
09.2012 - 08.2013
Certificate in Business Administration - Business Administration
Ghana Institute of Management and Public Administration
Bachelor of Arts - Textiles
Kwame Nkrumah University of Science and Technology
Senior High School Certificate - Visual Arts
OLA Senior High School
MBA - Business Administration
Cass European Institute of Management Studies
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