Yaw Agyare Duodu
Accra
Summary
Talented IT professional specializing in leading high-performing and multi-disciplinary teams from product development through successful product launches. Accustomed to managing multiple projects and priorities in fast-paced environments. Experienced professional with over twenty years of experience in Information Technology service provision. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Overview
27
27
years of professional experience
Work History
AG. MANAGER
Volta River Authority
Accra
08.2018 - Current
- Responsible for information and records management, from creation, acquisition or receipt through its useful life in the business of the Authority to disposal.
- Coordinate work activities of staff relating to performance, compensation, labour relations and employee relations.
- Lead in drafting and reviewing policies and procedures governing various aspects of records and information management in the Authority.
- Lead in the implementation of the phase one of Authority's Enterprise Content Management solution Laserfiche Achievement.
- Successful implementation of phase one of Laserfiche.
- Drafting of a Retention Policy which is currently in review stage.
PRINCIPAL PROGRAMMER
Volta River Authority
Accra
09.2011 - Current
- Lead in the design, implementation, operation and management of foundational directory services for network authentication, authorisation, accounting and auditing, IP resource distribution and machine name resolution.
- Lead in the design, implementation, operation and management of secure corporate email services to facilitate effective internal and external communication.
- Lead in the design, implementation, operation and management of corporate collaboration solution (Skype for Business) to foster collaborative work among staff.
- Provide patch management solution to all computer devices (workstations and servers) to ensure they are all updated with periodic patches especially from Microsoft, Original Software Manufacturer for Windows systems and Office productivity tools.
- Provide secure Internet browsing services through content filtering to ensure Authority's cyberspace is protected from malware.
- Achievement.
- Successful provisioning of collaboration tool Skype for Business for Instant Messaging, Presence, Audio and Video Conferencing.
- Successfully led the execution of the Data Center Project which included civil works, installation of bio-metric access control doors, fire extinguishers, environment monitoring devices, Storage Area Network (SAN, Dell Compellent), Servers, Cooling equipment and power banks and rectifiers.
- Successfully provisioning patch management solution for over 1000 devices on the Authority's network.
SENIOR PROGRAMMER
Volta River Authority
Accra, Ghana
10.2005 - 08.2011
- Design, implement, operate and manage Authority's domain directory services (Active Directory).
- Lead in marketing the usefulness of workstations joining the Authority's Active Directory domain.
- Join workstations to the domain and set up staff.
- Operating and managing the Authority's corporate email server hitherto used exclusively for Management but now being expanded to cover all staff.
- Maintain and monitor the server room and other server infrastructure.
- Operating and managing users on the remote access server.
- Assist Manager, Operations with all business communications and other document production.
- Service Level Agreement (SLA) management with vendors to ensure vendors deliver as promised in the agreements.
- Design training manual, arrange and coordinate training of Management staff on corporate applications as part of strategy to deepen the use of IT within Management (Directors and Executives) especially making them mobile.
- Achievement.
- Successfully got MIS Management buy-in to join all corporate computers to the VRA Active Directory to improve security on VRA's network.
Programmer
Volta River Authority
Accra, Ghana
10.2001 - 09.2005
- Operations with business communications and other document production.
- Assist Training team in training staff in the use of Office productivity tools and corporate applications especially email through Outlook and Outlook Web Access (OWA).
- Develop training manuals for use by training team.
- Assist in taking regular backups of the Human Resource Management System (HRMS) and occasionally testing of the backup.
- Ensure smooth client computing through provisioning of workstations (both systems and applications), troubleshooting and resolving workstation problems.
- Design and implement device assignment and retrieval forms in order to feed Equipment Management System (EMS).
ASSISTANT PROGRAMMER
Volta River Authority
Accra, Ghana
07.1999 - 09.2001
- Assist Training School with scheduling and communication to staff of training programs.
- Understudy the operations of Akosombo Hydro Generation from the Operators, Electrical Maintenance, Mechanical Maintenance and Protection and Control units.
- Understudy the operations of Organisational Services Department.
- Understudy the operations of Materials Management Department.
- Undertook the maiden Microsoft systems and applications census throughout VRA, to form the basis for negotiating with Microsoft on license payments.
MATHEMATICS TUTOR, Ghana Education Service
01.1998 - 06.1999
- St.
- John's Grammar) | Accra, Ghana.
- Develop lesson notes and teach Core Mathematics from Senior High School Forms 1 to 3.
- Develop lesson notes and teach Elective Mathematics from Senior High School Forms 1 to 3.
- Achievements.
- Improved both the Core and Elective Mathematics pass rates at the 1998 SSCE exams for St.
- John's Grammar.
- Created and implemented after-school student Mathematics Workshop to increase students' interest in Learning Mathematics.
NATIONAL SERVICE PERSONNEL
09.1996 - 08.1997
- Non-Formal Education Department (Ghana Education Service) | Atimpoku, Ghana.
- Taught farmers, fishermen and traders in the Asougyaman District functional education.
- Organised educational tours of institutions related to the job of learners like Ghana Cocoa Board, Ministry of Fisheries and Ministry of Trade and Industries.
Education
MPA - Public Administration
Ghana Institute of Management and Public Administration (GIMPA)
Accra, Greater Accra Region2017
Bachelor of Arts - Computer Science and Mathematics
University Of Ghana
Accra, Ghana1996
Skills
- Team player
- Collaboration tools
- Results-orientated
- Strategic planning
- Risk mitigation and management
- Change management
- Active Directory
- Negotiating
- Disaster Recovery
- Business communications
- Storage Area Network
- Change management
- Content Management, Servers
- Service Level Agreement
- Strategy
- Drafting, Strategic planning
- Team player
- Employee relations
- Troubleshooting
- Video Conferencing
Referees
Professor Kwaku Gyebi Duodu
University of Pretoria
109 Camellia Flats
254 Beckett Street
Arcadia 0083, Pretoria
Phone: +27734797016
Professor Emmanuel Osafo
KNUST, Department of Agriculture
No. 5 Asantewa Avenue, Bomso
Phone: +233501349039
Timeline
AG. MANAGER
Volta River Authority
08.2018 - Current
PRINCIPAL PROGRAMMER
Volta River Authority
09.2011 - Current
SENIOR PROGRAMMER
Volta River Authority
10.2005 - 08.2011
Programmer
Volta River Authority
10.2001 - 09.2005
ASSISTANT PROGRAMMER
Volta River Authority
07.1999 - 09.2001
MATHEMATICS TUTOR, Ghana Education Service
01.1998 - 06.1999
NATIONAL SERVICE PERSONNEL
09.1996 - 08.1997
MPA - Public Administration
Ghana Institute of Management and Public Administration (GIMPA)
Bachelor of Arts - Computer Science and Mathematics
University Of Ghana
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