Yaw Tawiah Ampomah
Kumasi
Summary
Dynamic data analyst with a proven track record at Beacon Power Services, excelling in data management and customer engagement. Skilled in effective time management and problem-solving, I enhanced service adoption rates and secured data integrity, driving operational efficiency and supporting research initiatives.
Overview
4
4
years of professional experience
Work History
Data Collector and Analyst
Beacon Power Services
Accra
10.2023 - 03.2025
- Collected and managed customer data, ensuring accuracy and confidentiality.
- Tagged servers and meters, supporting operational efficiency.
- Engaged customers to promote service updates, enhancing adoption rates.
- Secured data integrity through regular database backups and documentation.
- Reviewed and edited data to facilitate research and follow-up activities
Customer Service Officer (National Service)
Electricity Company Of Ghana
Accra
11.2022 - 10.2023
- Provided exceptional customer support, resolving inquiries efficiently.
- Assisted in data collection and documentation for operational improvements.
- Collaborated with teams to ensure seamless service delivery.
Procurement Officer (Internship)
Ghana Revenue Authority
05.2021 - 08.2021
- Conducted needs assessments and developed sourcing strategies for supplies.
- Managed inventory, material control, and prepared detailed supply reports.
- Built effective relationships with vendors, ensuring timely procurement.
- Processed purchase orders with high accuracy and compliance.
Education
Higher National Diploma (HND) - Procurement And Supply Chain Management
Kumasi Technical University
12.2022
West African Secondary School Certificate - Business
Osei Kyeretwie Senior High School
Kumasi05.2018
Skills
- Data Management
- Inventory Control
- Procurement Processes
- Effective Time Management
- Team Collaboration
- Communication
- Project Tracking
- Problem-Solving
- Report Writing
Languages
Bilingual or Proficient (C2), Bilingual or Proficient (C2)
Professional Attributes
- Strong attention to detail and organizational skills.
- Ability to work under pressure and meet deadlines.
- Commitment to upholding ethical standards in all tasks.
Languages
English
Proficient
C2
Twi
Proficient
C2
Timeline
Data Collector and Analyst
Beacon Power Services
10.2023 - 03.2025
Customer Service Officer (National Service)
Electricity Company Of Ghana
11.2022 - 10.2023
Procurement Officer (Internship)
Ghana Revenue Authority
05.2021 - 08.2021
Higher National Diploma (HND) - Procurement And Supply Chain Management
Kumasi Technical University
West African Secondary School Certificate - Business
Osei Kyeretwie Senior High School