Yaw Sarpong
Kumasi
Overview
12
12
years of professional experience
Work History
IT Technician
SHILOH ICT CENTER
01.2012 - Current
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Reduced system downtime by proactively monitoring and addressing potential issues in a timely manner.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Streamlined IT support processes, resulting in increased productivity within the department.
Education
INFORMATION COMMUNICATION TECHNOLOGY - ICT
KNUST
KUMASI11.2019
SSCE - Business
Prempeh College
Kumasi06.2004
Skills
- Peripheral Repair
- Application Installations
- Hardware Installation
- Desktop Technical Support
Timeline
IT Technician
SHILOH ICT CENTER
01.2012 - Current
INFORMATION COMMUNICATION TECHNOLOGY - ICT
KNUST
SSCE - Business
Prempeh College