Yaw Kwakye Safo
Accra
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
44
44
years of professional experience
Work History
Manager
KANSAF MILLE LIMITED
Yesu Anaa Stores, Ashiyie Adenta-Dodowa Road
03.2013 - Current
- Sales of plumbing materials
- Sales of hardwares and bathroom fittings
- Sales of domestic household products e.g. Toilet Disinfectants, glass cleaners and soaps
- Stock Management of hardware and plumbing Merchandises
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Developed a strong company culture focused on employee and customer engagement, collaboration, and continuous learning opportunities.
- Proven ability to develop and implement creative solutions to complex problems.
- Identified issues, analyzed information and provided solutions to problems.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
Managing Director
SOBERCARE COMMERCIAL
Accra Central Cowlane
06.2010 - 04.2013
- Imports and exports of fishing gears and fishing nets
- Stock Management of fishing gears
- Sales and Consultancy for the fishing industry
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Optimized resource allocation for improved efficiency and profitability across all departments.
Country General Manager
SENOGANO-CCT GROUP
Dakar, Senegal
04.1992 - 07.2010
- Import and exports of fishing nets, fishing gears and allied products in Senegal and in the sub-region.
- Draft Reports to the CCT Group Management Quarterly.
- Conduct Monthly staff meeting to ascertain perfromance evaluation.
- Championed continuous improvement initiatives by identifying areas for process optimization and implementing innovative solutions accordingly.
- Evaluated competitive landscape and devised innovative strategies to outperform competitors in the marketplace.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Raised property accuracy and accountability by creating new automated tracking method.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross Country Sales trip to Guinea, Gambia and Mauritania to ascertain markets trends in these countries.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Analyzed market trends and competitor activities to create competitive advantages.
Shop Assistant
Car Tyre Dealer
Accra, Ghana Abossey Okai
03.1980 - 03.1992
- Promoted special offers and discounts to boost revenue during promotional events or slow periods.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Checked incoming orders and organized new stock.
- Implemented visual merchandising strategies to attract customers and increase sales potential.
Education
High School Diploma -
Abetifi Prebysterian Senior High School
Abetifi, KwahuSkills
Business Administration
Schedule oversight
Key Performance Indicators
Customer Relationship Management
Cost Control
Financial Management
Sales management
Budget Control
Team Leadership
Business Development
Marketing
Timeline
Manager
KANSAF MILLE LIMITED
03.2013 - Current
Managing Director
SOBERCARE COMMERCIAL
06.2010 - 04.2013
Country General Manager
SENOGANO-CCT GROUP
04.1992 - 07.2010
Shop Assistant
Car Tyre Dealer
03.1980 - 03.1992
High School Diploma -
Abetifi Prebysterian Senior High School