Yaotse Tetteh Normanyo
Accra
Summary
.
PROFESSIONAL SKILLS
Methodical warehouse operative with 3years experience . Processing orders in high-volume warehousing environment. Serving some of the biggest Ghana household oil products processing brands.
Physically and mentally skilled at providing first class working practices within the warehouse environment, working to fast-moving targets and deadlines. Meticulous by nature and as versatile as I am, with keen eyes focused on details, with significant stock management and inventory control experience. Enthusiastic and willing to get involved in all aspects of the warehouse operation, keen to improve processes wherever possible.
Overview
12
12
years of professional experience
Work History
Warehouse Operator
Ultimate Oil Processing Factory
01.2022 - 03.2024
- Control the processing of inbound and outbound deliveries
- Stock management duties including stock clerk and stock rotation using warehouse management system
- Accurately process orders using appropriate equipment
- Collaborated with other departments to optimize warehouse space and improve overall company performance.
- Meet individual team
- Sorting containers by size and type and ensuring they are stacked neatly
- Maintaining containers
- Tracking materials and suppliers used in the production process
- Reduced product damage rates by enforcing proper handling techniques and storage methods.
- Enhanced team productivity with regular training sessions on safety protocols, equipment usage, and warehouse best practices.
Dispatcher Clerk
Winners Transport Cooperation And Logistics
01.2020 - 11.2021
- Improved customer satisfaction with timely and accurate information updates during service outages or delays.
- Plan and coordinate administrative procedures and systems.
- Implement scheduled and policy changes and collaborated with management to formulate new policy procedures and goods.
- Directed investigation to verify and resolve customer or shipper complaints
- Process order ran bulk picks sheet processed and printed invoices and create daily shipping logs.
Supervisor
Ghana Statistical Service
06.2021 - 07.2021
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Dispatcher Clerk Officer
Logistic Solution Net Ghana Non-Governmental Org.
05.2015 - 11.2017
- Enhanced communication efficiency by implementing a streamlined dispatching process.
- Reduced response times for emergency calls by optimizing dispatcher schedules and call assignments.
- Improved customer satisfaction with timely and accurate information updates during service outages or delays.
- Coordinated logistics, ensuring seamless operations between departments and transportation providers.
- Handled escalated customer concerns with empathy and professionalism, leading to successful conflict resolution.
Health Administrative Assistant
Ghana Health Service
10.2011 - 08.2012
- Streamlined patient check-in processes by implementing electronic registration and appointment scheduling systems.
- Reduced waiting times for patients by efficiently managing front desk operations and coordinating with clinical staff.
- Maintained strict confidentiality of patient records, adhering to HIPAA guidelines and ensuring secure storage of sensitive information.
- Improved accuracy in billing procedures by thoroughly reviewing insurance claims and resolving discrepancies before submission.
- Contributed to a positive workplace culture by collaborating effectively with colleagues from diverse professional backgrounds.
Education
Bachelor of Science - Public Health
Catholic University College of Ghana,
Fiapre –Sunyani, Ghana06.2011
Skills
- Product Location
- Safety Compliance
- Inventory Tracking
- Packaging and Labeling
- Picking and packing
- Use of handheld scanners
- Stock management
- Equipment maintenance
- Manual handling
- Meeting targets
- Record keeping
- Health and safety procedures
- Labelling of goods
- Driving licence
Timeline
Warehouse Operator
Ultimate Oil Processing Factory
01.2022 - 03.2024
Supervisor
Ghana Statistical Service
06.2021 - 07.2021
Dispatcher Clerk
Winners Transport Cooperation And Logistics
01.2020 - 11.2021
Dispatcher Clerk Officer
Logistic Solution Net Ghana Non-Governmental Org.
05.2015 - 11.2017
Health Administrative Assistant
Ghana Health Service
10.2011 - 08.2012
Bachelor of Science - Public Health
Catholic University College of Ghana,
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