WORSHIP KWABENA NYARKO ANTWI ODOI
Kumasi
Summary
Results-oriented IT Administrator with a proven ability to enhance organizational performance through effective leadership and strategic planning. Demonstrates comprehensive experience in managing network infrastructure, implementing solutions, and troubleshooting systems to ensure optimal performance. Adapts seamlessly to dynamic conditions, thriving under pressure and tight deadlines while driving technological advancements. Recognized for identifying potential issues and leading teams toward operational efficiency.
Overview
6
6
years of professional experience
Work History
IT Administrator
Warrior Wives Prayer Ministry
Kumasi
05.2020 - Current
- Deployed operating system upgrades and security patching in accordance with IT policies.
- Installed, tested, and evaluated new systems, applications, and patches.
- Configured and maintained system hardware, software, and network components.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided technical support for users with complex IT issues.
- Configured VPN tunnels between remote sites for secure communication over public networks.
- Provided technical support to clients via phone, email, and remote access.
- Installed software applications as requested by customers.
- Performed regular maintenance checks on computer hardware components.
- Assisted colleagues with complex IT problems or inquiries.
- Conducted research into software solutions to meet customer needs.
- Maintained confidentiality of sensitive information entered into the system.
- Performed data entry from paper documents, emails, and other sources into computer systems.
Full Stack Wordpress Web Developer
Warrior Wives Prayer Ministry
Kumasi
09.2018 - Current
- Developed custom websites to meet individual client needs
- Collaborated with designers to create user-friendly interfaces for websites.
- Optimized WordPress websites for search engine visibility and performance.
- Maintained codebase by troubleshooting bugs and resolving issues in a timely manner.
- Implemented security measures such as SSL certificates to protect client data and information.
- Provided technical support to clients regarding their WordPress websites' functionality and features.
- Researched new technologies that could be used to improve the efficiency of development processes.
Assistant Hostel Facility Officer
GUSSS HOSTELS (Brunei Complex)
Kumasi
01.2024 - 01.2025
- Conducted investigations into complaints from customers or employees regarding violations of company policy.
- Supervised subordinate staff in carrying out daily duties and activities.
- Organized and provided workers with daily complaints from students and ensured complaints were fixed effectively.
- Responded to emergency situations by dispatching appropriate personnel to address the incident.
IT Support
GUSSS HOSTELS (KNUST)
KUMASI
11.2023 - 01.2025
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Consulted users to determine areas in need of improvement.
- Monitored application and print servers, rapidly responding to faults and malfunctions.
- Implemented and managed VPNs, enabling secure remote access for employees.
- Administered user accounts, permissions, and access controls, enhancing security and compliance.
- Provided general IT support to staff members including troubleshooting technical issues.
- Implemented remote control solutions such as Remote Assistance and Dameware Mini Remote Control for IT support staffs.
- Worked closely with internal teams such as logistics, IT support staff to ensure smooth functioning of operations throughout the region.
- Coordinated IT support services such as hardware and software installation and maintenance.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Created spreadsheets to track data entries.
- Maintained updated knowledge of industry trends related to data entry operations.
IT Support
Komfo Anokye Teaching Hospital
Kumasi
09.2022 - 11.2023
- Interfaced with internal departments such as IT Support Services team to troubleshoot issues quickly and accurately.
- Provided general IT support to staff members including troubleshooting technical issues.
- Coordinated IT support services such as hardware and software installation and maintenance.
- Coordinated with IT support to maintain studio software and hardware, ensuring operational efficiency.
Education
Diploma - Computer Network Engineering
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana08-2020
Bachelor of Science - Computer Science
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana03.2024
Diploma - Web Development
GH Hype Digital Agency
Kumasi, Ghana09-2018
High School Diploma -
Kumasi Anglican Senior High School
05.2018
Diploma - Cyber Security
Udemy Online
OnlineDiploma - Python
Udemy Online Couses
OnlineDiploma - Maya 3D Modelling And Animation
Udemy Online Course
OnlineSkills
- Microsoft Office (Word, Excel, Powerpoint, etc)
- Python
- Web design (6 years)
- Web development (6 years)
- Logo design
- Data entry (4 years)
- Transcription (3 years)
- Graphic design (4 years)
- Adobe Photoshop
- Adobe After Effects
- AutoDesk Maya
- Adobe Illustrator
- Wordpress
- HTMLCSS
- Photography
- Videography
- Musician
- Sound Engineer
Education
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Timeline
Assistant Hostel Facility Officer
GUSSS HOSTELS (Brunei Complex)
01.2024 - 01.2025
IT Support
GUSSS HOSTELS (KNUST)
11.2023 - 01.2025
IT Support
Komfo Anokye Teaching Hospital
09.2022 - 11.2023
IT Administrator
Warrior Wives Prayer Ministry
05.2020 - Current
Full Stack Wordpress Web Developer
Warrior Wives Prayer Ministry
09.2018 - Current
Diploma - Computer Network Engineering
Kwame Nkrumah University of Science And Technology
Bachelor of Science - Computer Science
Kwame Nkrumah University of Science And Technology
Diploma - Web Development
GH Hype Digital Agency
High School Diploma -
Kumasi Anglican Senior High School
Diploma - Cyber Security
Udemy Online
Diploma - Python
Udemy Online Couses
Diploma - Maya 3D Modelling And Animation
Udemy Online Course
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