Results-oriented professional with strong leadership skills and a proven track record of positively impacting organizations. Adaptable to dynamic conditions and excels under pressure and tight deadlines.
Overview
6
6
years of professional experience
Work History
Full Stack Wordpress Web Developer
Warrior Wives Prayer Ministry
Kumasi
09.2018 - Current
Developed custom websites to meet individual client needs
Collaborated with designers to create user-friendly interfaces for websites.
Optimized WordPress websites for search engine visibility and performance.
Maintained codebase by troubleshooting bugs and resolving issues in a timely manner.
Implemented security measures such as SSL certificates to protect client data and information.
Provided technical support to clients regarding their WordPress websites' functionality and features.
Researched new technologies that could be used to improve the efficiency of development processes.
IT Support
GUSSS HOSTELS (KNUST)
KUMASI
11.2023 - Current
Provided general IT support to staff members including troubleshooting technical issues.
Implemented remote control solutions such as Remote Assistance and Dameware Mini Remote Control for IT support staffs.
Worked closely with internal teams such as logistics, IT support staff to ensure smooth functioning of operations throughout the region.
Coordinated IT support services such as hardware and software installation and maintenance.
Performed data entry from paper documents, emails, and other sources into computer systems.
Created spreadsheets to track data entries.
Maintained updated knowledge of industry trends related to data entry operations.
IT Support
Komfo Anokye Teaching Hospital
Kumasi
09.2022 - 11.2023
Interfaced with internal departments such as IT Support Services team to troubleshoot issues quickly and accurately.
Provided general IT support to staff members including troubleshooting technical issues.
Coordinated IT support services such as hardware and software installation and maintenance.
Coordinated with IT support to maintain studio software and hardware, ensuring operational efficiency.
Data Entry and IT Support
Warrior Wives Prayer Ministry
Kumasi
05.2020 - Current
Provided technical support to clients via phone, email, and remote access.
Installed software applications as requested by customers.
Performed regular maintenance checks on computer hardware components.
Assisted colleagues with complex IT problems or inquiries.
Conducted research into software solutions to meet customer needs.
Maintained confidentiality of sensitive information entered into the system.
Performed data entry from paper documents, emails, and other sources into computer systems.
Hostel Facility Officer
GUSSS HOSTELS (Brunei Complex)
Kumasi
01.2024 - Current
Conducted investigations into complaints from customers or employees regarding violations of company policy.
Supervised subordinate staff in carrying out daily duties and activities.
Organized and provided workers with daily complaints from students and ensured complaints were fixed effectively.
Responded to emergency situations by dispatching appropriate personnel to address the incident.
Education
Bachelor of Science - Computer Science
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana
03.2024
Diploma - Computer Network Engineering
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana
08-2020
Diploma - Web Development
GH Hype Digital Agency
Kumasi, Ghana
09-2018
High School Diploma -
Kumasi Anglican Senior High School
05.2018
Diploma - Python
Udemy Online Couses
Online
Skills
Microsoft Office (Word, Excel, Powerpoint, etc)
Python
Web design (6 years)
Web development (6 years)
Logo design
Data entry (4 years)
Transcription (3 years)
Graphic design (4 years)
Adobe Photoshop
Adobe After Effects
AutoDesk Maya
Adobe Illustrator
Wordpress
HTMLCSS
Photography
Videography
Musician
Sound Engineer
Timeline
Hostel Facility Officer
GUSSS HOSTELS (Brunei Complex)
01.2024 - Current
IT Support
GUSSS HOSTELS (KNUST)
11.2023 - Current
IT Support
Komfo Anokye Teaching Hospital
09.2022 - 11.2023
Data Entry and IT Support
Warrior Wives Prayer Ministry
05.2020 - Current
Full Stack Wordpress Web Developer
Warrior Wives Prayer Ministry
09.2018 - Current
Bachelor of Science - Computer Science
Kwame Nkrumah University of Science And Technology
Diploma - Computer Network Engineering
Kwame Nkrumah University of Science And Technology
Diploma - Web Development
GH Hype Digital Agency
High School Diploma -
Kumasi Anglican Senior High School
Diploma - Python
Udemy Online Couses
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