Wisdom Agbenu
System Administrator
Tema,Golf City
Summary
Dynamic System Administrator with proven expertise at ICT Experts Company in network configuration and VPN management. Skilled in troubleshooting and security implementation, I excel in delivering exceptional technical support while effectively managing time and collaborating with cross-functional teams to achieve organizational goals.
Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. Strong work ethic, and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
System Administrator
ICT Experts Company
Tema
10.2018 - Current
- Install and configure wireless networking equipment.
- Install network software, including security, or firewall software.
- Install new hardware or software systems or components, ensuring integration with existing network systems.
- Provide telephone support related to networking or connectivity issues.
- Install, configure, and troubleshoot CCTV.
- Configure security settings, or access permissions, for groups or individuals.
- Configure a wide area network (WAN), or local area network (LAN) routers, or related equipment.
- Install, configure, and troubleshoot access control and time attendance.
- Troubleshoot network or connectivity problems for users or user groups.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked with cross-functional teams to achieve goals.
- Implemented and managed VPNs, enabling secure remote access for employees.
Contact:
Mr. Kojo Appiah, 024-418-0066.
Education
Honours Diploma - Network Engineering
National Institute of Information Technology
Tema, Ghana02.2020
Electrical Engineering -
Have Technical Institute
Have, Volta Region, Ghana06.2016
BECE -
Aflukakpoe D/A J.H.S
Juapong, Ghana06.2014
Skills
- Writing
- Active listening
- Customer and personal service
- Time management
- Computers and electronics
- Design
- Repairing
- Equipment maintenance
- Network configuration
- CCTV installation
- Access control
- VPN management
- Network administration
- Server maintenance
- System installation
- WAN/LAN configuration
- VPN configuration
- Technical support
Certification
- MIKROTIK CERTIFIED NETWORK ASSOCIATE (MTCNA), 12/03/2023
- NIST- CYBER SECURITY FRAMEWORK (CSF) FOUNDATION, 3/03/2022
- INTRODUCTION TO CCTV SYSTEM & AUTOCAD LAYOUTS, 15/02/2022
- INTRODUCTION TO IoT, 08/01/21, 09/01/21
- ADVANCED GOOGLE ANALYTICS, 08/01/20, 09/01/20
- NDG LINUX UNHATCHED COURSE IN THE CISCO NETWORKING ACADEMY, 06/01/21, 07/01/21
- GOOGLE ANALYTICS FOR BEGINNERS, 07/01/20, 08/01/20
- CERTIFICATE IN GRAPHIC DESIGN, 07/01/20, 10/01/20
- HONOURS DIPLOMA IN NETWORKING ENGINEERING, 02/01/18, 01/01/21
- NABPTEX, 10/01/14, 06/01/17
- BECE, 02/01/12, 06/01/14
Languages
- English, Professional Working Proficiency
- Ewe, Native or Bilingual Proficiency
- Twi, Limited Working Proficiency
Timeline
System Administrator
ICT Experts Company
10.2018 - Current
Honours Diploma - Network Engineering
National Institute of Information Technology
Electrical Engineering -
Have Technical Institute
BECE -
Aflukakpoe D/A J.H.S
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