REBECCA AGYEIWAA DUAH

• Assist with general administrative tasks at the branch
• Respond to over 100 client enquiries per month via email and phone and ensuring complaints are promptly resolved within 24 hours.
• Ensuring clients requests and paperworks are completed on schedule adhering to strict timelines.
• Enable prompt and accurate resolution of clients enquiries by facilitating communication between internal departments and customers.
• Using innovative technology to speed up document processing and reduce turnaround time.
• Demonstrated adaptability by quickly learning new roles and responsibilities as needed throughout the service term.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working in the banking industry, applying learned concepts directly into relevant work situations.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Inventory Management:

• Assist in maintaining accurate inventory records.
• Help in the regular stock-taking and reconciliation of inventory.
  Monitor stock levels and report shortages or surpluses.

Order Processing:

• Prepare and process purchase orders.
• Verify and process supplier invoices.
• Track orders and ensure timely delivery from suppliers.

Administrative Support:

• Provide general administrative support to the Purchasing and Supply Team.
• Assist in organizing and maintaining procurement files and records.