Wisdom Ayi
Accra
Summary
Dynamic Senior Quality Assurance Manager with a proven track record at Datamaker Ghana Limited, enhancing data integrity and compliance. Expert in quality risk assessment and team building, I streamlined QA processes, reducing defects and improving project timelines. Committed to fostering continuous learning and driving operational excellence through effective training and mentorship.
Experienced with implementing rigorous quality control measures to ensure labeling excellence. Utilizes advanced problem-solving techniques to address and resolve quality issues effectively. Track record of fostering culture of continuous improvement and compliance.
Overview
7
7
years of professional experience
Work History
Senior Quality Assurance Manager
Datamaker Ghana Limited
04.2019 - Current
- Led quality assurance initiatives, enhancing data labeling integrity and compliance with client standards.
- Developed and implemented work strategies to ensure accuracy, quality while maintaining speed for finishing labeling projects on time.
- Mentored team members, fostering skill development and promoting best practices in while working remotely.
- Collaborated with cross-functional teams to identify improvement areas, streamlining processes for efficiency.
- Established quality metrics to monitor performance, facilitating data-driven decision-making within the QA department.
- Mentored junior team members, fostering a culture of continuous learning and professional development within the department.
- Conducted in-depth post-mortem analyses following project completion, identifying lessons learned and opportunities for improvement in future initiatives.
- Developed and maintained detailed documentation of all QA procedures, ensuring consistent application across the organization.
- Championed customer-focused initiatives, driving positive change through effective communication and collaboration with stakeholders at all levels.
- Streamlined QA processes for increased efficiency, resulting in reduced labeling defects and faster finish times.
- Implemented robust risk management strategies to identify potential issues early on, mitigating potential negative impacts on project timelines and budgets.
- Led training sessions for new hires and ongoing professional development workshops for existing staff members, sharing expertise in quality assurance methodologies and techniques.
- Applied coaching techniques and tools to support managers and team members in improving performance.
Education
No Degree - Visual Arts
Hark Mount Sinai Senior High School
Akropong Akupem, Eastern Region05-2015
Skills
- Quality risk assessment
- CAPA management
- Quality management systems
- Team building
- Employee training
- Operations management
- Work Planning and Prioritization
- Data collection
- Quality control
- Analytical problem solving
- Project management
- Quality assurance management
- Goals setting
- Progress reporting
- Deficiency detection
- Operation Monitoring
- Best practices
Research
I conduct continuous research on artificial intelligence and machine learning systems while performing high-quality data annotation to support model training. My work involves labeling, classifying, and validating datasets (text, image, audio, or video) in line with strict annotation guidelines and quality standards. I focus on improving data accuracy, reducing bias, and understanding model requirements to enhance overall AI performance.
Languages
English
Upper intermediate (B2)
Timeline
Senior Quality Assurance Manager
Datamaker Ghana Limited
04.2019 - Current
No Degree - Visual Arts
Hark Mount Sinai Senior High School