Results-driven Analytical Finance Professional with a proven track record of leveraging Accounting and Finance skills as well as strategic insights to drive optimal financial decision-making. Adept at distilling complex data into actionable recommendations. Proficient in utilizing a wide range of tools and softwares to provide accurate insights for informed business strategies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CUSTOMER SERVICE AND TRANSACTION PROCESSING
NATIONAL INVESTMENT BANK LTD
ACCRA
07.2015 - Current
Created new accounts for customers based on their individual needs and requirements using core banking software.
Customer Experience Reporting-using pivot tables, datavalidation and if statements, we gained insightinto customer sentiments, that led to a 40% decrease and customer complaints.
Daily Reconciliations of Remittances and MasterCard Transaction-Using conditional arguments such as if statements and duplicate functions in Excel, I was able to identify and improve Treasury operations and reduced revenue losses to the bank.
Compliance, Revenue and AML reporting- using the tools of pivot tables and power query I was able to explore various revenue lines with respect to KPIs, Risk and strict adherence to regulations and conduct.
On monthly basis the above daily activities and reports are visualized by way of dashboards in Powerbi for Management decision making.
Accountant
Liberty And Justice
Accra
06.2012 - 01.2014
Prepared monthly and year-end closing statements, financial documents and invoices using Quickbooks.
Calculated and prepared cheques for utilities, taxes and social security payments using Excel's If statements and Data validation Tools.
Reviewed financial information detailing assets, liabilities as well as capital and prepared balance sheets and profit and loss statements.
Performed financial analysis to track expenses and identify cost-saving opportunities .
Utilized Excel Pivot Table to extract, and analyze financial data from various sources for Budget and Data driven decision making by management.
Accounting Assistant
ASN Financial Services
Accra
05.2011 - 06.2012
Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Reduced financial discrepancies by accurately managing accounting documentation.
Prepared and processed payrolls.
Loan Disbursement, Monitoring and Ageing analysis using data validation and pivot tables ensured a steep rise in revenue collection (interest Income) from 50,000 cedis a week to 600,000 cedis a week.
Assisted in Data migration from Excel to an ERP which ensured overall operational efficiency and reduction in risk exposures.
Education
MBA - FINANCE
COVENTRY UNIVERSITY
UK
06.2019
Bachelor of Science - COMMERCE AND ACCOUNTING
UNIVERSITY OF CAPE COAST
CAPE COAST
06.2006
Skills
Data Processing
Customer Service
QuickBooks Master
Financial Management & Analysis
Microsoft Excel
Powerbi
Accounting and Audit
Interpersonal Skills
Languages
English
First Language
Accomplishments
• Promoted in 2016 for outstanding performance as a customer service officer at National Investment Bank, Ghana.