Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

William Agyei

Accra

Summary

At Vivo energy Ghana, I excelled in compassionate maintenance and efficient time management, enhancing customer comfort and safety. Skilled in vehicle maintenance and safety checks, significantly improving clients' mobility . Hardworking Lube Technician with impressive vehicle maintenance knowledge and strong work ethic. Trained and mentored three new employees. High-level mechanical, organizational and communications skills enabled achievement of desired results in fast-paced environment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level lube technician position. Ready to help team achieve company goals.

Overview

3
years of professional experience

Work History

Vivo Energy

Lube Technician
09.2021 - Current

Job overview

  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Greeted customers and answered questions about oil changes and other services.
  • Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
  • Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Checked fluids, tires, brakes, and other systems as part of my task
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Engaged in customer follow-up phone calls to promote quality and consumer satisfaction.
  • Contributed to team success by collaborating with colleagues on complex repairs and maintenance tasks.
  • Exceeded performance targets regularly by quickly diagnosing problems and executing appropriate solutions.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.

Education

Forces Senior High School
Accra-Ghana

Certificate from Visual And Performing Arts
09.2020

Skills

  • Recreational Activities
  • Personal Hygiene Assistance
  • Mobility Assistance
  • Transportation Arrangements
  • Time Management
  • First aid and safety
  • COVID-19 Safety Policies

Timeline

Lube Technician

Vivo Energy
09.2021 - Current

Forces Senior High School

Certificate from Visual And Performing Arts
William Agyei