Evaluated employee performance regularly, providing constructive feedback to support growth and skill development within the organization.
Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
Evaluated patient care and initiated procedural changes for increased benefit.
Organized and directed worker training programs to resolve personnel problems, hire new staff and evaluate employee performance.
Monitored expenses to suggest cost-effective alternatives, saving approximately $Amount.
Ensured compliance with state and federal regulations by conducting thorough audits of hospital procedures and documentation.
Implemented continuous improvement initiatives that reduced operational costs while maintaining high standards of care.
Developed strong relationships with community partners to promote collaboration on health initiatives aimed at improving public health outcomes.
Established efficient scheduling systems that minimized wait times for patients while optimizing staff workload distribution.
Collaborated with medical professionals to develop comprehensive care plans that resulted in improved patient outcomes.
Spearheaded community outreach initiatives aimed at increasing public awareness of hospital services and promoting a positive image of the institution.
Oversaw recruitment efforts for healthcare professionals, resulting in the hiring of highly skilled and compassionate staff members.
Promoted a culture of excellence among hospital staff by organizing ongoing professional development opportunities for employees at all levels.
Arranged for equipment maintenance and repairs and coordinated variety of services such as waste removal and pest control.
Optimized patient flow throughout the facility by closely monitoring bed availability and coordinating admissions processes accordingly.
Directed, supervised and evaluated work activities of Number- member medical, nursing, technical, clerical and maintenance team.
Led efforts to obtain accreditation for the hospital by successfully meeting stringent quality standards set forth by accrediting organizations.
Increased efficiency in hospital operations by streamlining processes and implementing best practices in management techniques.
Communicated with patients, ensuring that medical information was kept private.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Senior Nurse Manager
St Wilhelmina Nursing Home
04.1986 - 04.1987
Public Health Nurse
Swaziland Health Ministry
12.1981 - 04.1984
Educated the public on disease prevention strategies through community presentations, workshops, and written materials.
Increased vaccination rates within the community through targeted campaigns and educational outreach efforts.
Reduced disease transmission through administering immunizations and providing education on infection prevention.
Safely administered flu and pneumonia vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
Monitored trends in communicable diseases for early identification of potential outbreaks or emerging issues affecting the population''s health status.
Prevented illness by education public on healthy practices to stop disease.
Strengthened relationships with community partners by participating in collaborative events focused on improving the local public health landscape.
Assessed and responded to individual and community health education needs.
Conducted outreach programs in underserved communities to increase access to healthcare services and improve overall quality of life.
Promoted maternal and child health by offering prenatal care, family planning counseling, and well-child visits for families in need.
Improved community health by conducting assessments, identifying needs, and implementing targeted interventions.
Staff Nurse
Kole Bu Teaching Hospital
04.1979 - 10.1980
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
Assessed physical, psychological, physiologic, and cognitive status of patients.
Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Implemented medication and IV administration, catheter insertion, and airway management.
Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.