WILFRED NII QUAYE SOLOMON
Summary
Adaptable professional with a strong background in administrative support and customer service. Known for attention to detail and effective problem-solving skills, ready to contribute to seamless operations and improved workflows.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Commission for Technical And Vocational Education Training (CTVET)
Accra
01.2023 - 10.2023
- Assisted in preparing reports and presentations for internal meetings.
- Coordinated travel arrangements and itineraries for staff members.
- Managed office communications and scheduled appointments for team members.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Online Banking Representative
Ecobank Ghana Limited
Accra
07.2018 - 10.2018
- Provided technical support for digital banking platforms and mobile applications.
- Collaborated with team members to improve customer service processes and workflows.
- Assisted customers with online banking inquiries and account management.
Grocery Merchandiser
Shoprite Ghana
Accra
04.2015 - 08.2015
- Organized product displays to enhance customer shopping experience.
- Assisted in inventory management to maintain stock levels.
- Collaborated with team members to ensure store cleanliness and orderliness.
- Engaged with customers to provide product information and assistance.
- Resolved customer complaints regarding product availability or display issues promptly.
Education
Senior High School Certificate - General Arts
Tema Senior High
Tema,Ghana07-2017
Bachelor of Arts - Procurement And Supply Chain Management
University College of Management Studies
Weija, Accra01-2022
Skills
- Data analysis
- Inventory management
- Customer engagement
- Report preparation
- Technical support
- Customer relationship management
- Team collaboration
Languages
English
Native
Native
Affiliations
- Reading, exploring, workshop participation
References
Mrs. Lydia Bediako Asare,
Ecobank Ghana Limited,
2 Morocco Rd, Ridge, Accra.
lbediako-asare@ecobank.com
00 233 244620129
Mr. Johnson Oware,
Ecobank Ghana Limited,
2 Morocco Rd, Ridge, Accra.
joware@ecobank.com
00 233 264320264
Timeline
Administrative Assistant
Commission for Technical And Vocational Education Training (CTVET)
01.2023 - 10.2023
Online Banking Representative
Ecobank Ghana Limited
07.2018 - 10.2018
Grocery Merchandiser
Shoprite Ghana
04.2015 - 08.2015
Senior High School Certificate - General Arts
Tema Senior High
Bachelor of Arts - Procurement And Supply Chain Management
University College of Management Studies