WENDY HAIZEL
Physician Assistant
Accra,AA
Summary
I am an empathetic and compassionate person. I am able to handle pressure encountered at workplace. Together I have 3 years experience in the medical field and dealing with everyday human situations across different sections of life. I am able to quickly assess situations and put in timely interventions before they escalate using both medical and human interactions. I am proficient in getting clients to stabilize and feel comfortable.
Overview
3
3
years of professional experience
16
16
years of post-secondary education
Work History
Self-employed
Self-employed
Accra, GA
2022.05 - Current
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Exceeded goals through effective task prioritization and great work ethic.
- Delivered services to customer locations within specific timeframes.
- Carried out day-to-day duties accurately and efficiently.
- Worked with customers to understand needs and provide excellent service for them in their homes
- Maintained energy and enthusiasm in fast-paced environment.
- Created plans and communicated deadlines to clients on time.
- Improved operations through consistent hard work and dedication.
- Prepared variety of different written communications, reports and documents for my side blogging job.
Nurse
Rochester Health Consult
2022.02 - 2022.03
- Care for elder patients on admission
- Checking of patient vitals
- Assist in surgical procedures
- Helped patients settle and relax into their new environment
- Helped patients prepare for their surgical procedures.
- Followed proper procedure for installation and removal of catheters, IVs and PIC lines.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.
- Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed as well as walking and stretching.
- Performed routine wound care and dressing changes on schedule.
- Evaluated charting procedures for adherence to best practices.
- Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Identified and assisted with opportunities for performance improvement activities on unit and with other service areas.
- Prepared and sanitized rooms before surgical procedures and assisted surgeons during operations with medical equipment.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Protected confidentiality of information related to patient care activities and EMS operations.
- Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
Telemarketing Sales Representative
BIMA Ghana
2022.01 - 2022.02
- Completed daily cold calling and outreach to build sales pipeline.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialer.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Answered calls, took messages and transferred calls to correct individuals.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Recorded contact information of customers and potential customers in internal database.
- Made average of 50 outbound and inbound calls per day.
- Completed daily and weekly sales reporting using assigned tools.
- Recorded and updated customer information in online systems.
- Informed current and prospective customers of promotions and new or upgraded products.
- Qualified leads and set up customer appointments for outside sales team.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Called prospective customers in designated market area to qualify leads.
- Followed up with customers to solicit further sales.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Built relationships with customers using strong persuasion and active listening skills.
- Asked pertinent questions to understand customer requirements.
- Completed daily cold calling and outreach to build sales pipeline
Physician Assistant Intern
Lekma Hospital
2021.01 - 2021.01
- Worked at the Pediatric wing, saw to emergency cases, OPD cases, special clinic days
- Toddlers and baby unit night duties
- Took samples for laboratory investigation and blood transfusion
- Prescribed and administered medications
- Used intake and screening instruments to conduct assessment of needs and to obtain complete medical history.
- Conducted physical assessments of relevant body areas and performed standardized tests to check responses.
- Referred to and consulted with physicians and other healthcare providers on patient care.
- Admitted and treated patients as part of hospital's 24-hour on-call services.
- Rapidly analyzed and responded to critical situations such as cardiovascular, abdominal and neurological in emergency situations.
- Met with patients to discuss medical histories and current complaints.
- Collaborated with medical colleagues to offer clinical care management and patient education.
- Educated patients and families on correct administration of pain medications to avoid adverse reactions and over-use.
- Reviewed patient allergies, problems, medications and immunization statuses.
- Educated patients on variety of infectious disease issues, nutrition, obesity and smoking cessation to improve overall health and wellness.
- Ordered and executed various tests, analyses and diagnostic images to provide information on patient condition.
- Implemented therapeutic regimens involving medications and other interventions to mitigate symptoms and prevent reoccurrence.
- Updated clinical knowledge and skills through formal and informal continuing education, workshop attendance and literature review.
- Recorded patients' health histories and provided over 30 consultations weekly.
- Reviewed medical testing requests to determine validity of diagnostic testing requests.
- Coordinated admissions and transfers in collaboration with supervising attending physician.
Service
Personnel, Lekma Hospital
2020.01 - 2021.01
- Rotation in Internal Medicine, Surgery, Pediatrics and Obstetrics and Gynecology
- Saw to OPD cases, basic suturing, assisting in surgeries and full patient management of simple ailments under a supervisor.
Student Trainee
37 Military Hospital
2019.01 - 2020.01
- A year rotation through Internal Medicine, Surgery, Pediatrics and Obstetrics and Gynecology
- Assisted with clerking of patients, emergency room procedures and patient management
- Shadowed medical and house officers
- Assisted in major surgeries such as amputation, caesarean section, myomectomy and hernia repairs.
Physician Assistant Student
Ridge Hospital
2018.01 - 2019.01
- Two months training in basic nursing skills at Ridge Hospital
- Mainly involved patient care, case management skills and emergency and critical care nursing.
- Updated clinical knowledge and skills through formal and informal continuing education, workshop attendance and literature review.
- Identified opiate-free pain control methods to reduce usage of overprescribed narcotics.
- Reviewed patient allergies, problems, medications and immunization statuses.
Education
Bachelor of Science - Physician Assistant
Central University
Accra 2017.05 - 2020.05
High School Diploma -
St Louis Senior High School
Accra, Ghana 2013.05 - 2016.05
High School Diploma -
Infant Jesus Lumen Christi Junior High School
Accra 2003.01 - 2013.01
Skills
Ability to maintain confidentialityExcellent listening and verbal communication skillsAbility to multi task and manage conflicting situationsClinical Skills; basic surgical and emergency knowledge, vital sign checking and drug administrationProficient in use of medical equipmentExcellent computer skills
Critical care nursing
Healthcare ethics
Clinical Documentation
High level of autonomy
Home care
Proper catheter insertion/removal
Hospice philosophy understanding
Personal care needs
Timeline
Self-employed
Self-employed
2022.05 - Current
Nurse
Rochester Health Consult
2022.02 - 2022.03
Telemarketing Sales Representative
BIMA Ghana
2022.01 - 2022.02
Physician Assistant Intern
Lekma Hospital
2021.01 - 2021.01
Service
Personnel, Lekma Hospital
2020.01 - 2021.01
Student Trainee
37 Military Hospital
2019.01 - 2020.01
Physician Assistant Student
Ridge Hospital
2018.01 - 2019.01
Bachelor of Science - Physician Assistant
Central University
2017.05 - 2020.05
High School Diploma -
St Louis Senior High School
2013.05 - 2016.05
High School Diploma -
Infant Jesus Lumen Christi Junior High School
2003.01 - 2013.01