Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Training
SUMMARY OF QUALIFICATIONS
Timeline
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WALIYYU TIJANI MUDASHIRU

Accra

Summary

Proactive with excellent human resource management, computer literate and communication skills. Providing client-satisfaction and achieving organizational goal.

Overview

12
12
years of professional experience

Work History

Senior Administrative Assistant

University of Ghana, Legon
11.2019 - Current
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance to students.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations on student issues, working efficiently and productively with all team members and from other Departments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Commissioner for Oaths

National Identification Authority
11.2018 - 10.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts at the registration center.
  • Resolved complaints with empathy.
  • Collaborated with team members to develop best practices for consistent customer service delivery during the registration of the National Identification Card.
  • Assisted applicants without Birth Certificate and Passport to go through the vouching process.

Administrative Assistant

University of Ghana, Legon
09.2017 - 08.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Assisted students with issues.
  • Provided students with information on how to have a smooth journey in the University

Typist

E-Select Group of Companies
01.2014 - 03.2014
  • Expedited data entry tasks with efficient typing speed and accuracy.
  • Typed official correspondence and reports from handwritten notes and other information sources.
  • Completed complex typing assignments on time demonstrating adaptability in various subject matters.
  • Provided support during peak periods while maintaining high-quality output under pressure.

Education

Bachelor of Science - Human Resource Management

Kwame Nkrumah University of Science And Technology
KUMASI
11-2025

Higher National Diploma (HND) - Secretaryship and Management Studies

Accra Technical University
04-2017

WASSCE - General Arts

Salvation Army Senior High School
01.2013

Skills

  • Literate in Microsoft Office Suites
  • Proficient in spelling and grammar
  • Familiar with the use of ITS to resolve students issues
  • Good communication skills
  • Good interpersonal relationship

References

Dorcas, Osei-Safo, Associate Professor of Natural Product Chemistry & Vice-Dean - School of Graduate Studies, dosei-safo@ug.edu.gh, doseisafo@gmail.com, doseisafo@yahoo.com, +233(0)208 169376

Hobbies and Interests

Browsing, Researching, Listening to Quranic recitations, Reading

Training

  • Minute-taking and Agenda writing September 15, 2023
  • Reports writings 18th and 19th September, 2023

SUMMARY OF QUALIFICATIONS

  • Graduated with First Class in Secretaryship and Management Studies.
  • Commissioned as a Commissioner for Oaths with a license.
  • Gained valuable people skills through meeting individual needs.

Timeline

Senior Administrative Assistant

University of Ghana, Legon
11.2019 - Current

Commissioner for Oaths

National Identification Authority
11.2018 - 10.2019

Administrative Assistant

University of Ghana, Legon
09.2017 - 08.2018

Typist

E-Select Group of Companies
01.2014 - 03.2014

WASSCE - General Arts

Salvation Army Senior High School

Bachelor of Science - Human Resource Management

Kwame Nkrumah University of Science And Technology

Higher National Diploma (HND) - Secretaryship and Management Studies

Accra Technical University
WALIYYU TIJANI MUDASHIRU