Summary
Overview
Work History
Education
Skills
Accomplishments
Skillset
Languages
Affiliations
Websites
References
Timeline
Generic

VIVIAN BIMA ETENG

Accra

Summary

With an extensive career encompassing over ten years in business, hospitality, and entertainment, I am a highly motivated professional equipped to thrive in any field. My core competencies include human relations, team leadership, and innovative problem-solving. Renowned for exceptional communication skills and adaptability, I am dedicated to achieving groundbreaking results and delivering substantial value across various settings.

Overview

17
17
years of professional experience

Work History

General Manager

Bytetunes Music Entertainment
East Legon, Accra
01.2024 - Current
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Guided management and supervisory staff to promote smooth operations.
  • Developed service and sales strategies to improve retention and revenue.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Established effective communication channels within organization.
  • Delegated work to staff, setting priorities and goals.
  • Formed and sustained strategic relationships with clients.

Managing Director

Highly Spiritual Music
Tema, Accra
10.2022 - Current
  • Developed and maintained relationships with record labels, producers, and artists.
  • Organized promotional events to increase exposure of label's artists.
  • Created marketing plans for new releases and negotiated contracts.
  • Coordinated audio recordings in studio sessions with engineers and producers.
  • Scheduled release dates for albums and singles with media outlets such as radio stations, magazines, websites.
  • Collaborated with graphic designers to create posters, flyers, banners., for promotional campaigns.
  • Organized tours for signed acts including booking venues and coordinating travel arrangements.
  • Monitored social media accounts associated with the label to engage fans.
  • Worked closely with A&R personnel to identify talent acquisition opportunities.
  • Maintained a database of contacts within the music industry including agents, managers, promoters.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.

General Manager

Lynx Ghana Limited
Achimota, Accra
11.2021 - 09.2022
  • Created schedules and monitored payroll to remain within budget.
  • Tracked monthly sales to generate reports for business development planning.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Supervised staff members responsible for day-to-day operations at the label.
  • Managed budgeting and financial forecasting for the label.
  • Maintained a database of contacts within the music industry including agents, managers, promoters.
  • Worked closely with A&R personnel to identify talent acquisition opportunities.
  • Organized tours for signed acts including booking venues and coordinating travel arrangements.
  • Compiled data on sales performance of each artist's releases to track progress against goals.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Hired and trained new department managers to increase team oversight and productivity.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Served as a liaison between the organization and external stakeholders.
  • Reviewed legal documents related to business operations.
  • Conducted performance reviews for employees on a regular basis.
  • Oversaw budgeting and financial management.

General Manager

Cockpit Bar & Lounge
Osu, Accra
09.2020 - 02.2022

Business Administrator

Lynx Ghana Ltd
Achimota, Accra
05.2017 - 10.2021

Account Officer

Hotel Casarere
East Legon, Accra
12.2014 - 03.2017

VP of Operations

Future Safety and Security Service Ltd
East Legon, Accra
08.2012 - 09.2015

Assistant Administrator

ZTV Ghana Limited
La, Accra
02.2015 - 08.2015

Operations

O Hotel
East Legon, Accra
04.2012 - 07.2014

Sales Representative

Little Favors Ltd
Osu, Accra
03.2007 - 09.2008

Education

Bachelor of Science in Business Administration (Human Resource Management) -

Kwame Nkrumah University of Science and Technology (KNUST)

Specialization in Accounting -

Labone Senior High School

Basic Education Certificate Examination (B.E.C.E) -

Presby Girls' Junior High School

Skills

  • Branding
  • Expense Control
  • Contract Negotiations
  • Advertising and marketing
  • Workflow Planning
  • Customer Relationship Management
  • Schedule Management
  • Staff Supervision
  • Market Analysis
  • Administrative Skills
  • Team Leadership
  • Relationship Building
  • Problem Resolution
  • Time Management
  • Negotiation Skills

Accomplishments

  • Successfully grew business by maintaining clients for 5 years, increasing sales by 60% annually through new clientele.
  • Consistently maintained high customer satisfaction ratings.
  • Promoted from Business Administrator to General Manager within four years.
  • Recognized as Employee of the Year for outstanding performance and team contributions.
  • Named one of the top 30 women in music in Ghana by 3music.

Skillset

  • Team Leadership
  • Business Development
  • Client Relationship Management
  • Event Planning and Execution
  • Sales Strategy Development
  • Financial Analysis
  • Operational Management
  • Communication & Presentation

Languages

English
First Language
TWI
Proficient (C2)
C2

Affiliations

Events Organized : Successfully organized and executed numerous high-profile events, including:

  • Lynx Wave Concert, 2017
  • Kuami Eugene Rockstar Concert, 2018
  • Lynx Christmas Concert, 2019
  • Hero Concerts, 2019-2021
  • Oda Thank You Concerts, 2019 & 2021
  • Sugar Carnival, 2020
  • Lynx UK concert at Indigo O2 Arena, 2022
  • KiDi and Kuami Eugene Europe Tour, 2022
  • TikTok Global Production, Spotify Village Activation at Afronation, 2022
  • TikTok - AFPIF2023 Conference in Accra

References

References available upon request.

Timeline

General Manager

Bytetunes Music Entertainment
01.2024 - Current

Managing Director

Highly Spiritual Music
10.2022 - Current

General Manager

Lynx Ghana Limited
11.2021 - 09.2022

General Manager

Cockpit Bar & Lounge
09.2020 - 02.2022

Business Administrator

Lynx Ghana Ltd
05.2017 - 10.2021

Assistant Administrator

ZTV Ghana Limited
02.2015 - 08.2015

Account Officer

Hotel Casarere
12.2014 - 03.2017

VP of Operations

Future Safety and Security Service Ltd
08.2012 - 09.2015

Operations

O Hotel
04.2012 - 07.2014

Sales Representative

Little Favors Ltd
03.2007 - 09.2008

Bachelor of Science in Business Administration (Human Resource Management) -

Kwame Nkrumah University of Science and Technology (KNUST)

Specialization in Accounting -

Labone Senior High School

Basic Education Certificate Examination (B.E.C.E) -

Presby Girls' Junior High School
VIVIAN BIMA ETENG