I am a professional with an advance understanding of human behavior, and a desire to assist consumers in choosing the right products/services to suit their needs. I also have an insatiable appetite for growth. A very dynamic individual who can fit in both administrative and marketing roles. Proven business skills and enthusiasm are what I can offer my potential employer. I am currently the Head of Marketing and Administrative Manager for Functions Hotel Supplies. I am very versatile, committed and a good communicator.
Overview
21
years of professional experience
Work History
Functions Hotel Supplies
Head of Marketing and Administrative Manager
07.2017 - Current
Job overview
At Functions Hotel Supplies I am in charge for sales/marketing and administrative duties
My sales & marketing duties includes
Listening to customer needs and responding
Work on brand values
Helps improves sales process and customers
Managing marketing budget
Inventory Management
Whilst my administrative duties are
Providing general office support for a variety of clerical activities and task including answering of calls, receiving and responding to mails managing showroom/reception
Organizing office communication and activities on day-to-day basis
Talk5 Group
Secretary/Administrator
01.2004 - 03.2010
Job overview
Entering as a Secretary and rising to become an Administrator, a summary of my duties and involvements are outlined below:
OFFICIAL GHANA TOURIST GUIDE
Canvassing for adverts in the guide, contributor; script editing and writing
Distributing and checking stock of the guide in the various outlets in the regions
AUTOSALE (AUTO MAGAZINE) / AUTO SHOWS
Responsible for secretarial & administrative duties
(Wring of letters, organizing meetings)
Answering, review, forward or take calls
Manage incoming and outgoing correspondence (post, fax & email) and priorities, organize, reply to and look after correspondence
Update filing system daily with incoming and correspondence
Coordinating between various car companies and garages and our sales team
Monitoring of the availability stocks at various outlets in Ghana
Organizing the show and coordinating between exhibitors, the media, security and the public
STUDENT DISCOUNT CARD
Signing up students from various tertiary institution on our discount card which enable them to enjoy varied discounts from shopping, restaurants, educational material and entertainment
Education
GIMPA
BSc. from Business Administration
01.2017
Mawuli School
SSSCE
01.1999
Skills
Ability to work independently with little or no supervision
Strong interpersonal and team playing skills
Vast and extensive on the field sales and marketing experience
Ability to manage change in a pressurized business environment
Effective planning, organization and time management skills
Working knowledge of Microsoft Office suite, including Word, Excel, PowerPoint and Outlook
Ability to drive with a license B’ class
LNGG
ENGLISH, EWE, TWI, GA-ADAGME & ADELE.
References
Yaw, Diabah, Managing Director, +233 (0)244204715, Talk5 Group of Companies
Accomplishments
Best Employee of the year Award,2018 Functions Group of Companies.
Course Prefect: GIMPA Business Administration Class2015-2017.
Volunteerism: Action Chapel International, Teaching and follow up with young adult class.
Decrease expenditures20% by implementing inventory controls and standardizing ordering procedures.
Assisted in increasing bottom line by15% annually for the past3 years and developed promotional strategies aimed at enhancing growth.
Training
CAPACITY BUILDING IN LEADERSHIP & EFFECTIVE COMMUNICATION (GIMPA,16TH -17THJANUARY,2015)
FRANCAIS LANGUE ETRANGERE (ALLIANCE FRANÇAISE: JANUARY-MARCH,2008)
DELIGHTING YOUR CUSTOMERS FOR INCREASED PROFITS (GIMPA & NEST OF IDEAS CONSULT:19TH -20TH APRIL,2005)