Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Quote
Timeline
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Vivian Owusu Asante

KUMASI

Summary

Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management. Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Teller

United Bank For Africa
09.2018 - Current
  • Used bank database and Software to record transactions.
  • Managed inventory by tracking and ordering bank supplies, equipment and documents.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Educated customers on use of banking website and mobile apps.
  • Provided clients with general information on account opening, successfully opening Number new accounts per Timeframe.
  • Performed teller scheduling to achieve appropriate branch coverage for business needs.
  • Assisted tellers in cashing checks by verifying signatures and amounts.
  • Conducted various branch operations tasks such as balancing and replenishing ATM, TCD and shipment processing.
  • Received checks for deposits, entered information into database and issued receipts.
  • Calculated fees due, interest and change for customer transactions.

Marketing Executive Digital Address System

Ghana Post
05.2018 - 08.2018
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Financial Advisor

GN Life Assurance Company Limited
10.2017 - 04.2018
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs.
  • Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
  • Assisted clients with preparing financial plans, conducting investment research and completing trades and transactions to assess and meet financial goals.
  • Worked with clients to support understanding of rationale and details of financial strategies.
  • Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans.
  • Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
  • Performed due diligence and valuation processes.
  • Prepared for and coordinated marketing events, created marketing compliance documentation and managed event marketing reimbursement to increase customer base and grow revenue.
  • Kept client financial plans optimized for current market trends and economic conditions.
  • Guided clients through compiling important financial histories and documentation for evaluation.
  • Assisted clients in making beneficial and strategic decisions regarding investments, low-cash financing and sourcing overseas partners.

Teaching Assistant

Ghana Co-operative College
09.2016 - 08.2017
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Supported classroom activities, tutoring, and reviewing work.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Tutored students in reading, language arts and other subjects.
  • Recorded grades for coursework and tests in online reporting system.
  • Assessed student assignments to check quality and completeness before submission for grading.
  • Assisted students with various needs from putting on coats to go outside to reviewing homework assignments.
  • Offered complete instructional support for students unable to attend regular classes.
  • Optimized learning plans and quantified student progress through test administration.

Education

HND - Entrepreneurship And Finance

KUMASI TECHNICAL UNIVERSITY
Asafo Kumasi
09.2016

Senior High School - General Arts

Faith Assembly Of God Senior High School
Tafo
05.2012

Skills

  • Business Development
  • Order Supplies
  • Strong Sense of Banking Ethics
  • Cash Handling Expertise
  • Customer Service
  • Financial Markets
  • Currency and Coin Counters
  • Cash Counting
  • Financial Services
  • Consumer Banking Specialist
  • Accounting Techniques
  • Supervising Tellers
  • Cash Dispenser Operation
  • Excellent Communication Skills
  • Exceptional Customer Service
  • Product and Service Sales
  • Account Management

Accomplishments

  • Promoted to Lead Teller based on superior performance.

Certification

  • Certified Teller, United Bank for Africa -
  • Customer service star , United Bank for Africa -

Languages

English
Bilingual or Proficient (C2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Fall seven times; stand up eight.
Japanese proverb

Timeline

Teller

United Bank For Africa
09.2018 - Current

Marketing Executive Digital Address System

Ghana Post
05.2018 - 08.2018

Financial Advisor

GN Life Assurance Company Limited
10.2017 - 04.2018

Teaching Assistant

Ghana Co-operative College
09.2016 - 08.2017

HND - Entrepreneurship And Finance

KUMASI TECHNICAL UNIVERSITY

Senior High School - General Arts

Faith Assembly Of God Senior High School

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Vivian Owusu Asante