Vincent Amankwaa
Berekum
Summary
Proven Shop Assistant with a track record of enhancing sales and customer loyalty at Jenark Pharmacy through expert customer service and strategic product placement. Skilled in operating cash transactions and managing stock with a keen eye for detail and organization. Excelled in fostering repeat business by implementing a customer loyalty program, demonstrating strong interpersonal and operational abilities.
Reliable and upbeat shop Assistant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
11
11
years of professional experience
Work History
Shop Assistant
Eurovic Company Limited
01.2019 - Current
- Developed strong product knowledge to educate customers on features and benefits.
- Compiled daily sales reports to track performance and identify trends, assisting in strategic planning.
- Increased sales, recommending products based on customer needs and preferences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Shop Assistant
Jenark Pharmacy
08.2013 - 08.2018
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Organized shelves to remove slow moving items and add new merchandise.
- Educated customers on benefits of sustainable and ethically sourced products, aligning with company values and customer expectations.
- Implemented customer loyalty program, encouraging repeat business and building loyal customer base.
Education
No Degree - Computer Training
Madonna Computer Training Centre
Berekum, Ghana09.2019
High School Diploma -
Berekum Senior High School
Berekum, Ghana06.2013
Skills
- The upkeep of the shop including maintaining clean displays, unpacking, re-shelving and storing of stock as well as coordination of received deliveries;
- Operating the till and accurately handling cash, cheques and credit/debit card transactions;
- Responding to orders received through the online shop by processing sales and packaging orders;
- Assisting with regular and annual stock checks
- Store maintenance
Languages
English
Upper intermediate (B2)
Timeline
Shop Assistant
Eurovic Company Limited
01.2019 - Current
Shop Assistant
Jenark Pharmacy
08.2013 - 08.2018
No Degree - Computer Training
Madonna Computer Training Centre
High School Diploma -
Berekum Senior High School
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